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Organization profile

Organization profile

Research Interests

Fingerprint Dive into the research topics where School of Hospitality Management is active. These topic labels come from the works of this organization's members. Together they form a unique fingerprint.

industry Earth & Environmental Sciences
tourism Earth & Environmental Sciences
student Earth & Environmental Sciences
customer Social Sciences
effect Earth & Environmental Sciences
firm Social Sciences
Hotels Business & Economics
Tourism Social Sciences

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Profiles

No photo of Albert Laurence Bartlett, III
19882012
No photo of Peter Lawrence Bordi, Jr.

Peter Lawrence Bordi, Jr.

Person: Academic

19962017
No photo of Phillip Jolly

Phillip Jolly

Person: Academic

20162019
No photo of Seoki Lee

Seoki Lee

Person: Academic

20042020
No photo of Anna S. Mattila

Anna S. Mattila

Person: Academic

19972020
No photo of Daniel John Mount

Daniel John Mount

Person: Academic

19972018
No photo of Breffni Noone

Breffni Noone

Person: Academic

19972019
No photo of John W. O'Neill
19972019
No photo of Donna L. Quadri-Felitti

Donna L. Quadri-Felitti

Person: Academic

20102019
No photo of Amit Sharma
20052019

Research Output 1988 2020

How rational thinking style affects sales promotion effectiveness

Yang, B. & Mattila, A. S., Jan 1 2020, In : International Journal of Hospitality Management. 84, 102335.

Research output: Contribution to journalArticle

savings
boundary condition
purchase
Sales promotion
Thinking styles
franchising
Sustainable development
sustainability
firm
stakeholder

Abusive Coworker Treatment, Coworker Support, and Employee Turnover

Tews, Jr., M. J., Michel, J. W. & Stafford, K., Nov 1 2019, In : Journal of Leadership and Organizational Studies. 26, 4, p. 413-423 11 p.

Research output: Contribution to journalArticle

co-worker
turnover
employee
entry level
industry
conflict research
industry
employee
conflict
hospitality industry
1 Citation (Scopus)

An examination of the role of booking lead time in consumers’ reactions to online scarcity messages

Song, M., Noone, B. & Han, R. J., Jan 1 2019, In : International Journal of Hospitality Management. 77, p. 483-491 9 p.

Research output: Contribution to journalArticle

Lead time
Scarcity
rate
appeal
purchase
temporal analysis
hurricane
market
economics
aid
2 Citations (Scopus)

Apple Pay: Coolness and embarrassment in the service encounter

Liu, S. Q. & Mattila, A. S., Apr 1 2019, In : International Journal of Hospitality Management. 78, p. 268-275 8 p.

Research output: Contribution to journalArticle

Apple
Service encounter
services
method
Payment card
Online reviews
Attractiveness
Physical attractiveness
Brand evaluation
Heuristics
1 Citation (Scopus)
gender
esthetics
experimental design
photograph
labor

Are vegetarian customers more “green”?

Fan, A., Almanza, B., Mattila, A. S., Ge, L. & Her, E., Sep 3 2019, In : Journal of Foodservice Business Research. 22, 5, p. 467-482 16 p.

Research output: Contribution to journalArticle

vegetarian diet
Vegetarian Diet
lodging
food choices
Diet