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Organization profile

Organization profile

Research Interests

Fingerprint Dive into the research topics where School of Hospitality Management is active. These topic labels come from the works of this organization's members. Together they form a unique fingerprint.

industry Earth & Environmental Sciences
tourism Earth & Environmental Sciences
customer Social Sciences
effect Earth & Environmental Sciences
Hotels Business & Economics
student Earth & Environmental Sciences
firm Social Sciences
Tourism Social Sciences

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Profiles

No photo of Albert Laurence Bartlett, III
19882012
No photo of Peter Lawrence Bordi, Jr.

Peter Lawrence Bordi, Jr.

Person: Academic

19962017
No photo of Phillip Jolly

Phillip Jolly

Person: Academic

20162019
No photo of Seoki Lee

Seoki Lee

Person: Academic

20042019
No photo of Anna S. Mattila

Anna S. Mattila

Person: Academic

19972019
No photo of Daniel John Mount

Daniel John Mount

Person: Academic

19972018
No photo of Breffni Noone

Breffni Noone

Person: Academic

19972019
No photo of John W. O'Neill
19972019
No photo of Donna L. Quadri-Felitti

Donna L. Quadri-Felitti

Person: Academic

20102019
No photo of Amit Sharma
20052019

Research Output 1988 2019

An examination of the role of booking lead time in consumers’ reactions to online scarcity messages

Song, M., Noone, B. & Han, R. J., Jan 1 2019, In : International Journal of Hospitality Management. 77, p. 483-491 9 p.

Research output: Contribution to journalArticle

Lead time
Scarcity
rate
appeal
purchase
temporal analysis
hurricane
market
economics
aid
2 Citations (Scopus)

Apple Pay: Coolness and embarrassment in the service encounter

Liu, S. Q. & Mattila, A. S., Apr 1 2019, In : International Journal of Hospitality Management. 78, p. 268-275 8 p.

Research output: Contribution to journalArticle

Apple
Service encounter
services
method
Payment card
Online reviews
Attractiveness
Physical attractiveness
Brand evaluation
Heuristics
gender
esthetics
experimental design
photograph
labor

Are vegetarian customers more “green”?

Fan, A., Almanza, B., Mattila, A. S., Ge, L. & Her, E., Jan 1 2019, In : Journal of Foodservice Business Research.

Research output: Contribution to journalArticle

vegetarian diet
Vegetarian Diet
lodging
food choices
Diet

Behavioral agency and corporate entrepreneurship: CEO equity incentives & competitive behavior

Jones, C. D., Jolly, P., Lubojacky, C. J., Martin, G. P. & Gomez-Mejia, L. R., Jan 1 2019, In : International Entrepreneurship and Management Journal.

Research output: Contribution to journalArticle

Industry
Corporate entrepreneurship
Competitive behavior
Chief executive officer
Equity incentives

Benefits of authenticity: Post-failure loyalty in the sharing economy

Shuqair, S., Pinto, D. C. & Mattila, A. S., Sep 1 2019, In : Annals of Tourism Research. 78, 102741.

Research output: Contribution to journalArticle

loyalty
authenticity
economy
accommodation
behavioral response

Beyond the law: processes underlying religious accommodation decisions

Tabesh, P. & Jolly, P., May 13 2019, In : Management Decision. 57, 5, p. 1254-1266 13 p.

Research output: Contribution to journalArticle

Accommodation
Decision maker
Decision making
Employees
Organizational behaviour
industry
firm
Franchising
Restaurant industry
Organizational characteristics