Research Output per year
Organization profile
Organization profile
Research Interests
Fingerprint The fingerprint is based on mining the text of the scientific documents related to the associated persons. Based on that an index of weighted terms is created, which defines the key subjects of research unit
industry
Earth & Environmental Sciences
tourism
Earth & Environmental Sciences
customer
Social Sciences
Hotels
Business & Economics
effect
Earth & Environmental Sciences
firm
Social Sciences
student
Earth & Environmental Sciences
Tourism
Social Sciences
Network
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Profiles
Anna S. Mattila
- School of Hospitality Management - Marriott Professor of Lodging Management
Person: Academic
Research Output 1988 2019
An examination of the role of booking lead time in consumers’ reactions to online scarcity messages
Song, M., Noone, B. & Han, R. J., Jan 1 2019, In : International Journal of Hospitality Management. 77, p. 483-491 9 p.Research output: Contribution to journal › Article
Lead time
Scarcity
rate
appeal
purchase
2
Citations
(Scopus)
Apple Pay: Coolness and embarrassment in the service encounter
Liu, S. Q. & Mattila, A. S., Apr 1 2019, In : International Journal of Hospitality Management. 78, p. 268-275 8 p.Research output: Contribution to journal › Article
Apple
Service encounter
services
method
Payment card
Are tattoos still a taboo? The effect of employee tattoos on customers’ service failure perceptions
Ozanne, M., Tews, Jr., M. J. & Mattila, A. S., Feb 11 2019, In : International Journal of Contemporary Hospitality Management. 31, 2, p. 874-889 16 p.Research output: Contribution to journal › Article
gender
esthetics
experimental design
photograph
labor
Behavioral agency and corporate entrepreneurship: CEO equity incentives & competitive behavior
Jones, C. D., Jolly, P., Lubojacky, C. J., Martin, G. P. & Gomez-Mejia, L. R., Jan 1 2019, In : International Entrepreneurship and Management Journal.Research output: Contribution to journal › Article
Industry
Equity incentives
Competitive behavior
Entrepreneurial behavior
Corporate entrepreneurship
Beyond the law: processes underlying religious accommodation decisions
Tabesh, P. & Jolly, P., May 13 2019, In : Management Decision. 57, 5, p. 1254-1266 13 p.Research output: Contribution to journal › Article
Accommodation
Decision maker
Decision making
Employees
Organizational behaviour
Competitive advantages of franchising firms and the moderating role of organizational characteristics: Evidence from the restaurant industry
Sun, K. A. & Lee, S., Jan 1 2019, In : International Journal of Hospitality Management. 77, p. 281-289 9 p.Research output: Contribution to journal › Article
industry
firm
Franchising
Restaurant industry
Organizational characteristics
Consumer-citizen willingness to pay for healthy eating messages
Ouyang, Y. & Sharma, A., Feb 11 2019, In : International Journal of Contemporary Hospitality Management. 31, 2, p. 890-909 20 p.Research output: Contribution to journal › Article
willingness to pay
food
tobacco
valuation
alcohol
Does franchising reduce geographically diversified restaurant firms’ risk?
Song, S., Park, S. & Lee, S., Jan 14 2019, In : International Journal of Contemporary Hospitality Management. 31, 1, p. 161-179 19 p.Research output: Contribution to journal › Article
Firm risk
Restaurants
Geographic diversification
Franchising
firm
Donation appeals rewarding fitness in the context of CSR initiatives
Choi, S., Mattila, A. S. & Quadri-Felitti, D. L., Jan 1 2019, In : Journal of Services Marketing.Research output: Contribution to journal › Article
Corporate Social Responsibility
Fitness
Donation
Proximity
Willingness
Feeling left out and losing control: The interactive effect of social exclusion and gender on brand attitude
Hwang, Y. H. & Mattila, A. S., Jan 1 2019, In : International Journal of Hospitality Management. 77, p. 303-310 8 p.Research output: Contribution to journal › Article
social exclusion
gender
information processing
effect
Social exclusion