Alicia Ann Grandey


    Research output per year

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    Research Output

    Conference contribution

    Employee satisfaction, responsiveness, and customer satisfaction: Linkages and boundary conditions

    Grandey, A. A., Goldberg, L. S. & Pugh, S. D., 2011, Academy of Management 2011 Annual Meeting - West Meets East: Enlightening. Balancing. Transcending, AOM 2011. Academy of Management

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    2 Scopus citations