Alicia Ann Grandey

    19972020

    Research output per year

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    Research Output

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    Review article
    2020

    Tackling Taboo Topics: A Review of the Three Ms in Working Women’s Lives

    Grandey, A. A., Gabriel, A. S. & King, E. B., Jan 1 2020, In : Journal of Management. 46, 1, p. 7-35 29 p.

    Research output: Contribution to journalReview article

    3 Scopus citations
    2018

    A dual signal model of pride displays in organizations

    Grandey, A. A., Ferris, L. & Melloy, R. C., Jan 1 2018, In : Research in Organizational Behavior. 38, p. 153-168 16 p.

    Research output: Contribution to journalReview article

    2015

    Emotional Labor at a Crossroads: Where Do We Go from Here?

    Grandey, A. A. & Gabriel, A. S., Jan 1 2015, In : Annual Review of Organizational Psychology and Organizational Behavior. 2, p. 323-349 27 p.

    Research output: Contribution to journalReview article

    146 Scopus citations
    2005

    A longitudinal and multi-source test of the work-family conflict and job satisfaction relationship

    Grandey, A. A., Cordeiro, B. L. & Crouter, A. C., Sep 1 2005, In : Journal of Occupational and Organizational Psychology. 78, 3, p. 305-323 19 p.

    Research output: Contribution to journalReview article

    190 Scopus citations

    Must "service with a smile" be stressful? The moderating role of personal control for American and French employees

    Grandey, A. A., Fisk, G. M. & Steiner, D. D., Sep 1 2005, In : Journal of Applied Psychology. 90, 5, p. 893-904 12 p.

    Research output: Contribution to journalReview article

    255 Scopus citations
    2004

    The customer is not always right: Customer aggression and emotion regulation of service employees

    Grandey, A. A., Dickter, D. N. & Sin, H. P., May 1 2004, In : Journal of Organizational Behavior. 25, 3, p. 397-418 22 p.

    Research output: Contribution to journalReview article

    491 Scopus citations
    2003

    Work-family conflict and work-related withdrawal behaviors

    Hammer, L. B., Bauer, T. N. & Grandey, A. A., Nov 24 2003, In : Journal of Business and Psychology. 17, 3, p. 419-436 18 p.

    Research output: Contribution to journalReview article

    180 Scopus citations
    2000

    Emotion regulation in the workplace: a new way to conceptualize emotional labor.

    Grandey, A. A., Jan 2000, In : Journal of occupational health psychology. 5, 1, p. 95-110 16 p.

    Research output: Contribution to journalReview article

    1287 Scopus citations