Anna S. Mattila

    • 8917 Citations
    • 50 h-Index
    19972020
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    Fingerprint Dive into the research topics where Anna S. Mattila is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

    • 2 Similar Profiles
    gender Earth & Environmental Sciences
    marketing Earth & Environmental Sciences
    effect Earth & Environmental Sciences
    services Earth & Environmental Sciences
    consumption behavior Earth & Environmental Sciences
    Hotels Business & Economics
    call center Earth & Environmental Sciences
    tourism Earth & Environmental Sciences

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    Research Output 1997 2020

    • 8917 Citations
    • 50 h-Index
    • 233 Article
    • 4 Comment/debate
    • 3 Chapter
    • 1 Review article

    How rational thinking style affects sales promotion effectiveness

    Yang, B. & Mattila, A. S., Jan 1 2020, In : International Journal of Hospitality Management. 84, 102335.

    Research output: Contribution to journalArticle

    savings
    boundary condition
    purchase
    Sales promotion
    Thinking styles
    2 Citations (Scopus)

    Apple Pay: Coolness and embarrassment in the service encounter

    Liu, S. Q. & Mattila, A. S., Apr 1 2019, In : International Journal of Hospitality Management. 78, p. 268-275 8 p.

    Research output: Contribution to journalArticle

    Apple
    Service encounter
    services
    method
    Payment card
    Online reviews
    Attractiveness
    Physical attractiveness
    Brand evaluation
    Heuristics
    1 Citation (Scopus)
    gender
    esthetics
    experimental design
    photograph
    labor

    Are vegetarian customers more “green”?

    Fan, A., Almanza, B., Mattila, A. S., Ge, L. & Her, E., Sep 3 2019, In : Journal of Foodservice Business Research. 22, 5, p. 467-482 16 p.

    Research output: Contribution to journalArticle

    vegetarian diet
    Vegetarian Diet
    lodging
    food choices
    Diet