• 637 Citations
  • 14 h-Index
19982019
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Research Output 1998 2019

2019

Al Osool: Understanding information behavior for community development at Za'atari Syrian refugee camp

Fisher, K. E., Yafi, E., Xu, Y. & Maitland, C. F., Jun 3 2019, C and T 2019 - 9th International Conference on Communities and Technologies, Conference Proceedings. Tellioglu, H. & Cech, F. (eds.). Association for Computing Machinery, p. 273-282 10 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Human computer interaction
Violence

Dynamics of technological mediation: A case of television white space deployment

Caneba, R. N. & Maitland, C. F., Jan 4 2019, Proceedings of the 10th International Conference on Information and Communication Technologies and Development, ICTD 2019. Association for Computing Machinery, a25. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Internet service providers
Television
Time and motion study
Innovation
2 Citations (Scopus)

Participatory data collection and management in low-resource contexts: A field trial with urban refugees

Xu, Y. & Maitland, C. F., Jan 4 2019, Proceedings of the 10th International Conference on Information and Communication Technologies and Development, ICTD 2019. Association for Computing Machinery, a18. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
Education
Systems analysis
Testing
2018
1 Citation (Scopus)

Now you see it, now you don't: Digital connectivity in marginalized communities

Maitland, C. F., Jun 2018, Computer, 51, 6, p. 62-71 10 p.

Research output: Contribution to specialist publicationArticle

Internet
2017
4 Citations (Scopus)

Community building with co-located social media: A field experiment with syrian refugees

Xu, Y., Holzer, A., Maitland, C. F. & Gillet, D., Nov 16 2017, Proceedings of the 9th International Conference on Information and Communication Technologies and Development, ICTD 2017. Association for Computing Machinery, 3136580. (ACM International Conference Proceeding Series; vol. Part F132087).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Experiments
Application programs
Printed circuit boards
Servers
Internet

Defining success in a developing country's innovation ecosystem: The case of Rwanda

Obeysekare, E., Mehta, K. & Maitland, C. F., Dec 22 2017, GHTC 2017 - IEEE Global Humanitarian Technology Conference, Proceedings. Institute of Electrical and Electronics Engineers Inc., Vol. 2017-January. p. 1-7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Entrepreneurship
Rwanda
Developing countries
Ecosystems
Developing Countries
2 Citations (Scopus)

Mobilizing assets: Data-driven community development with refugees

Xu, Y. & Maitland, C., Nov 16 2017, Proceedings of the 9th International Conference on Information and Communication Technologies and Development, ICTD 2017. Association for Computing Machinery, 3136579. (ACM International Conference Proceeding Series; vol. Part F132087).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Native American cultural identity through imagery: An activity theory approach to image-power

Caneba, R. & Maitland, C. F., Nov 16 2017, Proceedings of the 9th International Conference on Information and Communication Technologies and Development, ICTD 2017. Association for Computing Machinery, 3136581. (ACM International Conference Proceeding Series; vol. Part F132087).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Personnel
Taxonomies
Image analysis
4 Citations (Scopus)

Towards a principled approach to humanitarian information and communication technology

Cardia, I. V., Holzer, A., Xu, Y., Maitland, C. & Gillet, D., Nov 16 2017, Proceedings of the 9th International Conference on Information and Communication Technologies and Development, ICTD 2017. Association for Computing Machinery, 3136588. (ACM International Conference Proceeding Series; vol. Part F132087).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Communication
Mobile phones
Explosions
Internet
2016
7 Citations (Scopus)

Collaborative analytics and brokering in digital humanitarian response

Hellmann, D., Maitland, C. & Tapia, A., Feb 27 2016, Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. Association for Computing Machinery, p. 1284-1294 11 p. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW; vol. 27).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
Decision making
6 Citations (Scopus)

Communication Behaviors when displaced: A case study of za'atari syrian refugee camp

Xu, Y. & Maitland, C., Jun 3 2016, Proceedings of the 8th International Conference on Information and Communication Technologies and Development, ICTD 2016. Association for Computing Machinery, 2909642. (ACM International Conference Proceeding Series; vol. 03-06-June-2016).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information services
Communication
Electronic mail
Internet
6 Citations (Scopus)

Community-level access divides: A refugee camp case study

Schmitt, P., Iland, D., Belding, E., Tomaszewski, B., Xu, Y. & Maitland, C., Jun 3 2016, Proceedings of the 8th International Conference on Information and Communication Technologies and Development, ICTD 2016. Association for Computing Machinery, 2909668. (ACM International Conference Proceeding Series; vol. 03-06-June-2016).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Availability
Spatial distribution
Bandwidth
Economics
5 Citations (Scopus)

Unpacking Coordination Benefits in Supply Networks: Findings from Manufacturing SMEs

Petrick, I., Maitland, C. & Pogrebnyakov, N., Apr 1 2016, In : Journal of Small Business Management. 54, 2, p. 582-597 16 p.

Research output: Contribution to journalArticle

Information technology
Innovation
Plastics
Manufacturing
Supply network
2015
20 Citations (Scopus)

Promoting Participatory Community Building in Refugee Camps with Mapping Technology

Xu, Y., Maitland, C. & Tomaszewski, B., May 15 2015, Proceedings of the 7th International Conference on Information and Communication Technologies and Development, ICTD 2015. Association for Computing Machinery, 67. (ACM International Conference Proceeding Series; vol. 15).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Planning
Drawing (graphics)
Geographic information systems
Recovery
7 Citations (Scopus)

The Creation of Capital through an ICT-based Learning Program: A Case Study of MOOC Camp

Maitland, C. & Obeysekare, E., May 15 2015, Proceedings of the 7th International Conference on Information and Communication Technologies and Development, ICTD 2015. Association for Computing Machinery, 1. (ACM International Conference Proceeding Series; vol. 15).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Developing countries
Students
2014
9 Citations (Scopus)

Humanitarian Interorganizational Information Exchange Network: How Do Clique Structures Impact Network Effectiveness?

Ngamassi, L., Maitland, C. & Tapia, A. H., Dec 1 2014, In : Voluntas. 25, 6, p. 1483-1508 26 p.

Research output: Contribution to journalArticle

impact structure
information exchange
relief
information management
service sector
2013

Developing Television ratings in Canada and the United States: The Perils and promises of self-regulation

McDowell, S. D. & Maitland, C. F., Nov 26 2013, The V-chip Debate: Content Filtering From Television To the Internet. Taylor and Francis, p. 23-46 24 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

self-regulation
television
rating
Canada
2 Citations (Scopus)

Exploring barriers to coordination between humanitarian NGOs: A comparative case study of two NGO's information technology coordination bodies

Tchouakeu, L. M. N., Maldonado, E., Zhao, K., Robinson, H., Maitland, C. & Tapia, A. H., Feb 28 2013, Information Systems and Modern Society: Social Change and Global Development. IGI Global, p. 87-112 26 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Information technology
Non-governmental Organizations
3 Citations (Scopus)
Communication
Disasters
Information management
Lenses
Collaboration networks
15 Citations (Scopus)

Inter-organizational Coordination in the Wild: Trust Building and Collaboration Among Field-Level ICT Workers in Humanitarian Relief Organizations

Saab, D. J., Tapia, A., Maitland, C., Maldonado, E. & Tchouakeu, L. M. N., Jan 1 2013, In : Voluntas. 24, 1, p. 194-213 20 p.

Research output: Contribution to journalArticle

communication technology
information technology
worker
satellite communication
non-governmental organization

Intra-regional diffusion of spectrum license allocation policies

Pogrebnyakov, N. & Maitland, C. F., Jun 1 2013, In : info. 15, 4, p. 23-42 20 p.

Research output: Contribution to journalArticle

license
telecommunication
Telecommunication
technological change
qualitative analysis

Maps, politics and data sharing: A Palestinian puzzle

Maitland, C., Dec 1 2013, Proceedings of the 6th International Conference on Information and Communications Technologies and Development, ICTD 2013. p. 76-79 4 p. (ACM International Conference Proceeding Series; vol. 2 NOTES).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Electronic mail
Geographic information systems
2012
5 Citations (Scopus)

Coordinating humanitarian information: The problem of organizational and technical trajectories

Tapia, A. H., Maldonado, E., Tchouakeu, L. M. N. & Maitland, C. F., Aug 17 2012, In : Information Technology & People. 25, 3, p. 240-258 19 p.

Research output: Contribution to journalArticle

Information management
Information technology
Trajectories
Disasters
information management
5 Citations (Scopus)

Internet censorship circumvention technology use in human rights organizations: An exploratory analysis

Maitland, C. F., Thomas, H. F. & Ngamassi Tchouakeu, L. M., Dec 1 2012, In : Journal of Information Technology. 27, 4, p. 285-300 16 p.

Research output: Contribution to journalArticle

censorship
human rights
Internet
information flow
information system
13 Citations (Scopus)

Simulating inter-organizational collaboration network: A multi-relational and event-based approach

Zhao, K., Yen, J., Ngamassi, L. M., Maitland, C. & Tapia, A. H., May 2012, In : SIMULATION. 88, 5, p. 617-633 17 p.

Research output: Contribution to journalArticle

Prioritization
Agent-based Simulation
Agent-based Model
Communication Networks
Communication

Special issue: Papers from the 39th Research Conference on Communication, Information and Internet Policy (TPRC 2011)

Maitland, C. F., Cave, M. & Clarke, R. N., Oct 1 2012, In : Telecommunications Policy. 36, 9, p. 689-690 2 p.

Research output: Contribution to journalEditorial

Internet
communication
Communication
2011

Humanitarian information management network effectiveness

Ngamassi, L. M., Maitland, C. & Tapia, A. H., Mar 18 2011, Proceedings of the 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011. p. 817-818 2 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
Disasters
Tsunamis
Hurricanes
Earthquakes
1 Citation (Scopus)

Humanitarian organizational collaboration: Information technologies as necessary but not sufficient

Tchouakeu, L. M. N., Maitland, C., Tapia, A. H. & Bajpai, K., Jan 1 2011, 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Information Systems for Crisis Response and Management, ISCRAM, (8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information technology
Information management
33 Citations (Scopus)

Institutional distance and the internationalization process: The case of mobile operators

Pogrebnyakov, N. & Maitland, C. F., Mar 1 2011, In : Journal of International Management. 17, 1, p. 68-82 15 p.

Research output: Contribution to journalArticle

Mobile operators
Internationalization process
Process model
Service firms
Internationalization

NGO collaborations: Sharing and pooling projects

Bajpai, K., Maldonado, E., Ngamassi, L. M., Tapia, A. H. & Maitland, C., Mar 18 2011, Proceedings of the 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011. p. 410-416 7 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
Information technology
Disasters
2010
1 Citation (Scopus)

Assessing humanitarian inter-organizational network effectiveness: The case of GlobalSympoNet

Tchouakeu, L. M. N., Maitland, C., Tapia, A. H., Zhao, K. & Bajpai, K., 2010, ISCRAM 2010 - 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Information Systems for Crisis Response and Management, ISCRAM

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
8 Citations (Scopus)

Assortativity patterns in multi-dimensional inter-organizational networks: A case study of the humanitarian relief sector

Zhao, K., Ngamassi, L. M., Yen, J., Maitland, C. & Tapia, A., Dec 24 2010, Advances in Social Computing - Third International Conference on Social Computing, Behavioral Modeling, and Prediction, SBP 2010, Proceedings. p. 265-272 8 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 6007 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Sector
Attribute
Macros
Complementarity
Vertex of a graph
22 Citations (Scopus)

Collaborative systems development in disaster relief: The impact of multi-level governance

Maldonado, E. A., Maitland, C. F. & Tapia, A. H., Jan 1 2010, In : Information Systems Frontiers. 12, 1, p. 9-27 19 p.

Research output: Contribution to journalArticle

Collaborative Systems
Governance
System Development
Disaster
Disasters
1 Citation (Scopus)

Crossing borders, organizations, levels and technologies: IS collaboration in humanitarian relief

Tapia, A. H., Maldonado, E., Tchouakeu, L. M. N., Maitland, C., Zhao, K. & Bajpai, K., Dec 1 2010, 16th Americas Conference on Information Systems 2010, AMCIS 2010. p. 301-311 11 p. (16th Americas Conference on Information Systems 2010, AMCIS 2010; vol. 1).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Disasters
Information technology
organizational structure
natural disaster
information technology
3 Citations (Scopus)

From communication to collaboration: Simulating the emergence of inter-organizational collaboration network

Zhao, K., Yen, J., Ngamassi, L. M., Maitland, C. & Tapia, A., Nov 29 2010, Proceedings - SocialCom 2010: 2nd IEEE International Conference on Social Computing, PASSAT 2010: 2nd IEEE International Conference on Privacy, Security, Risk and Trust. p. 413-418 6 p. 5591274. (Proceedings - SocialCom 2010: 2nd IEEE International Conference on Social Computing, PASSAT 2010: 2nd IEEE International Conference on Privacy, Security, Risk and Trust).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Telecommunication networks
Communication
Experiments

Sectoral coordination in humanitarian information management: The implications of professionalization

Maitland, C., Tapia, A. H., Tchouakeu, L. M. N., Zhao, K. & Maldonado, E., 2010, ISCRAM 2010 - 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Information Systems for Crisis Response and Management, ISCRAM

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
Standardization
Information technology
2009
4 Citations (Scopus)

A formal model for emerging coalitions under network influence in humanitarian relief coordination

Zhao, K., Yen, J., Maitland, C. F., Tapia, A. H. & Tchouakeu, L. M. N., Mar 22 2009.

Research output: Contribution to conferencePaper

Coalitions
Formal Model
Social Influence
Agent-based Simulation
Evaluation
4 Citations (Scopus)

Beyond harmonization: ICT policymaking in regional economic communities

Maitland, C. F. & Van Gorp, A., Jan 1 2009, In : Information Society. 25, 1, p. 23-37 15 p.

Research output: Contribution to journalArticle

Adaptive systems
System theory
harmonization
Lenses
communication technology
5 Citations (Scopus)

Comparative research on regional regulators' associations: A theory-driven path for progress

van Gorp, A. & Maitland, C., Feb 1 2009, In : Telecommunications Policy. 33, 1-2, p. 41-53 13 p.

Research output: Contribution to journalArticle

comparative research
Telecommunication
telecommunication
community
regulation
16 Citations (Scopus)

Information management and technology issues addressed by humanitarian relief coordination bodies

Maitland, C., Tchouakeu, L. M. N. & Tapia, A. H., Jan 1 2009, ISCRAM 2009 - 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Information Systems for Crisis Response and Management, ISCRAM, (ISCRAM 2009 - 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Information management
Information technology

Regulatory independence and wireless market development: A comparative analysis of two African nations

Van Gorp, A. F. & Maitland, C. F., Dec 1 2009, 2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Proceedings. p. 427-436 10 p. 5426684. (2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Proceedings).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Regulatory innovations in Tanzania: The role of administrative capabilities and regulatory governance

van Gorp, A. & Maitland, C., Feb 19 2009, In : info. 11, 1, p. 64-77 14 p.

Research output: Contribution to journalArticle

market development
Tanzania
innovation
Innovation
governance
8 Citations (Scopus)
organizational change
organization
information technology
assistant
Personal digital assistants
2008
23 Citations (Scopus)

Building global bridges: Coordination bodies for improved information sharing among humanitarian relief agencies

Saab, D. J., Maldonado, E., Orendovici, R., Ngamassi Tchouakeu, L. M., Zhao, K., Van Gorp, A., Maitland, C. & Tapia, A. H., Jan 1 2008, Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management. Information Systems for Crisis Response and Management, ISCRAM, p. 471-483 13 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Disasters
Information management
Standardization
Availability
Communication
2 Citations (Scopus)
Complementary products
Mobile applications
Certification
Product market
Compatibility
2006
4 Citations (Scopus)

A fragile link: Disaster relief, ICTs and development

Maitland, C. F., Pogrebnyakov, N. & Van Gorp, A. F., Dec 1 2006, 2006 International Conference on Information and Communication Technology and Development, ICTD 2006. p. 339-346 8 p. 4085549. (2006 International Conference on Information and Communication Technology and Development, ICTD2006).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Disasters
disaster
communication technology
information technology
Communication

A multi-layer approach to the study of inter-organizational wireless infrastructure

Maitland, C., Van Gorp, A., Tarnacha, A. & Westerveld, R., Dec 1 2006, Proc. 8th Int. Conf. Electronic Commerce 2006 - The New E-Commerce: Innovations for Conquering Current Barriers, Obstacles and Limitations to Conducting Successful Business on the Internet. p. 309-318 10 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Wireless networks
Management information systems
3 Citations (Scopus)

Entrepreneurship in mobile application development

Tarnacha, A. & Maitland, C. F., Dec 1 2006, Proc. 8th Int. Conf. Electronic Commerce 2006 - The New E-Commerce: Innovations for Conquering Current Barriers, Obstacles and Limitations to Conducting Successful Business on the Internet. p. 589-593 5 p. (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mobile commerce
Search engines
Hardware
Uncertainty
Financial markets
35 Citations (Scopus)

Making IT work for municipalities: Building municipal wireless networks

Tapia, A., Maitland, C. & Stone, M., Dec 1 2006, In : Government Information Quarterly. 23, 3-4, p. 359-380 22 p.

Research output: Contribution to journalArticle

municipality
municipal facility
private sector
regulation
Law
15 Citations (Scopus)

The broadband Internet access market: The changing role of ISPs

Van Gorp, A. F., Maitland, C. F. & Hanekop, H., Mar 1 2006, In : Telecommunications Policy. 30, 2, p. 96-111 16 p.

Research output: Contribution to journalArticle

Internet service providers
service provider
Internet
market
mediation