• 22 Citations
  • 3 h-Index
20152019

Research output per year

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Research Output

  • 22 Citations
  • 3 h-Index
  • 5 Article

Unlocking value through an extended social media analytics framework: Insights for new product adoption

Wu, G. J., Xu, Z. J., Tajdini, S., Zhang, J. & Song, L., Apr 8 2019, In : Qualitative Market Research. 22, 2, p. 161-179 19 p.

Research output: Contribution to journalArticle

  • 2 Scopus citations

    Integrating consumers’ motives with suppliers’ solutions to combat Shanzhai: A phenomenon beyond counterfeit

    Qin, Y., Shi, L. H., Song, L., Stöttinger, B. & Tan, K. F., Mar 1 2018, In : Business Horizons. 61, 2, p. 229-237 9 p.

    Research output: Contribution to journalArticle

  • 7 Scopus citations

    Examining impacts of negative reviews and purchase goals on consumer purchase decision

    Weisstein, F. L., Song, L., Andersen, P. & Zhu, Y., Nov 2017, In : Journal of Retailing and Consumer Services. 39, p. 201-207 7 p.

    Research output: Contribution to journalArticle

  • 9 Scopus citations

    The Effects of Expectation Disconfirmations on Customer Outcomes in E-Markets: Impact of National Culture

    Song, L., Weisstein, F. L., Anderson, R. E., Swaminathan, S., Wu, G. J., Feng, S. & Tan, K. F., Oct 1 2016, In : Journal of Marketing Channels. 23, 4, p. 217-229 13 p.

    Research output: Contribution to journalArticle

  • 1 Scopus citations

    Differences in Customers’ Online Service Satisfaction Across Cultures: The Role of Thinking Style

    Song, L., Swaminathan, S. & Anderson, R. E., Jan 2 2015, In : Journal of Marketing Channels. 22, 1, p. 52-61 10 p.

    Research output: Contribution to journalArticle

  • 3 Scopus citations