Lisa Elizabeth Bolton

    • 989 Citations
    • 15 h-Index
    20022019
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    Fingerprint Dive into the research topics where Lisa Elizabeth Bolton is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

    • 1 Similar Profiles
    fairness Social Sciences
    remedies Social Sciences
    marketing Social Sciences
    selling Social Sciences
    Marketing Business & Economics
    gold Social Sciences
    service provider Social Sciences
    profit Social Sciences

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    Research Output 2002 2019

    • 989 Citations
    • 15 h-Index
    • 22 Article
    • 2 Review article
    • 1 Chapter
    1 Citation (Scopus)

    The marketing of love: how attachment styles affect romantic consumption journeys

    Mende, M., Scott, M. L., Garvey, A. M. & Bolton, L. E., Mar 15 2019, In : Journal of the Academy of Marketing Science. 47, 2, p. 255-273 19 p.

    Research output: Contribution to journalArticle

    Marketing
    Attachment style
    Avoidance
    Anxiety
    Moderator
    1 Citation (Scopus)

    All That Glitters Is Not Gold: The Penalty Effect of Conspicuous Consumption in Services and How It Changes With Customers and Contexts

    Mende, M., Scott, M. L. & Bolton, L. E., Nov 1 2018, In : Journal of Service Research. 21, 4, p. 405-420 16 p.

    Research output: Contribution to journalArticle

    gold
    penalty
    customer
    service provider
    Gold
    2 Citations (Scopus)

    Selling Painful Yet Pleasurable Service Offerings: An Examination of Hedonic Appeals

    Liu, S. Q., Mattila, A. S. & Bolton, L. E., Aug 1 2018, In : Journal of Service Research. 21, 3, p. 336-352 17 p.

    Research output: Contribution to journalArticle

    selling
    Marketing
    appeal
    Sales
    examination

    Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase

    Pallas, F., Bolton, L. E. & Lobschat, L., Aug 1 2018, In : Journal of Service Research. 21, 3, p. 302-318 17 p.

    Research output: Contribution to journalArticle

    attribution
    pricing
    Costs
    causality
    proliferation
    7 Citations (Scopus)
    Product choice
    Licensing
    Consciousness
    Reinforcement
    Pro-environmental behavior