A comprehensive framework for the assessment of eGovernment projects

José Esteves, Rhoda C. Joseph

Research output: Contribution to journalArticlepeer-review

148 Scopus citations

Abstract

The area of electronic government (eGovernment) has received increased prominence and attention over the last few years. In spite of the current developments, many avenues in the area of eGovernment remain unexplored. One such area is the comprehensive assessment of eGovernment projects. We propose that understanding the value of projects drives the assessment process. Assessment of information technology (IT) initiatives is conducted either as an ex-ante (before implementation) or ex-post (after implementation) procedure. In this study, we present an ex-post framework for the assessment of eGovernment projects. Assessment identifies the value of the eGovernment project post-implementation. This paper examines a three-dimensional framework for the assessment of eGovernment initiatives. The three dimensions are eGovernment maturity level, stakeholders, and assessment levels.

Original languageEnglish (US)
Pages (from-to)118-132
Number of pages15
JournalGovernment Information Quarterly
Volume25
Issue number1
DOIs
StatePublished - Jan 2008

All Science Journal Classification (ASJC) codes

  • Sociology and Political Science
  • Library and Information Sciences
  • Law

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