A Delphi study of RFID applicable business processes and value chain activities in retail

Mithu Bhattacharya, Irene Petrick, Tracy Mullen, Lynette Kvasny

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

For this research we use Delphi technique to identify the key business processes and value chain activities that are improved by RFID. Our Delphi study involves 74 experts from different domains such as consulting, retail, academia, and third party service providers. We also explored whether there is any difference in expert perceptions about RFID applicable business processes and value chain activities across different business associations.

Original languageEnglish (US)
Pages (from-to)63-81
Number of pages19
JournalJournal of Technology Management and Innovation
Volume6
Issue number3
DOIs
StatePublished - 2011

All Science Journal Classification (ASJC) codes

  • Management of Technology and Innovation

Fingerprint Dive into the research topics of 'A Delphi study of RFID applicable business processes and value chain activities in retail'. Together they form a unique fingerprint.

Cite this