A firm level study of information technology productivity using financial and market based measures

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Abstract

The benefits gained from information technology expenditures have been the subject of scholarly debate for nearly two decades. Varying results have been obtained in a variety of studies and no firm conclusion has been drawn on the benefits or lack thereof, to the economy as a whole, from this spending. The objective of this study was to investigate information technology productivity in a more comprehensive fashion. This included setting a longer time perspective, reviewing more current information, and measuring productivity using both market and financial based measures. The study reviewed a longer time frame than most, utilizing data from 1989-1999 and separately analyzed the same data set using two different groups of productivity measures - financial and market based. The major contribution of the study is that it provides a broad comprehensive analysis of the impact of information technology on firm and economic productivity.

Original languageEnglish (US)
Pages (from-to)72-80
Number of pages9
JournalJournal of Computer Information Systems
Volume43
Issue number4
StatePublished - Jun 1 2003

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Education
  • Computer Networks and Communications

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