A model of competition in service management

Terry Lee Friesz, Changhyun Kwon, Matthew A. Rigdon

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this paper we are concerned with a class of mathematical problems that arise when modeling dynamic competition among conflicting agents may reach a dynamic equilibrium. We call this class of problems differential variational inequalities. We present a numerical method to solve differential variational inequalities, so-called the fixed point algorithm very briefly. We are further interested in the application of models belonging to this class of problems to the study of problems appearing in service management. As an example, we introduce a dynamic pricing model in service providers' competition.

Original languageEnglish (US)
Title of host publication2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI
DOIs
StatePublished - 2007
Event2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI - Philadelphia, PA, United States
Duration: Aug 27 2007Aug 29 2007

Other

Other2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI
CountryUnited States
CityPhiladelphia, PA
Period8/27/078/29/07

Fingerprint

Numerical methods
Service management
Costs
Variational inequalities
Dynamic competition
Dynamic pricing
Dynamic equilibrium
Fixed point
Modeling
Service provider

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Management Science and Operations Research

Cite this

Friesz, T. L., Kwon, C., & Rigdon, M. A. (2007). A model of competition in service management. In 2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI [4383870] https://doi.org/10.1109/SOLI.2007.4383870
Friesz, Terry Lee ; Kwon, Changhyun ; Rigdon, Matthew A. / A model of competition in service management. 2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI. 2007.
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Friesz, TL, Kwon, C & Rigdon, MA 2007, A model of competition in service management. in 2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI., 4383870, 2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI, Philadelphia, PA, United States, 8/27/07. https://doi.org/10.1109/SOLI.2007.4383870

A model of competition in service management. / Friesz, Terry Lee; Kwon, Changhyun; Rigdon, Matthew A.

2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI. 2007. 4383870.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Friesz TL, Kwon C, Rigdon MA. A model of competition in service management. In 2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI. 2007. 4383870 https://doi.org/10.1109/SOLI.2007.4383870