A qualitative analysis of women’s satisfaction with primary care from a panel of focus groups in the National Centers of Excellence in Women’s Health

Roger T. Anderson, Angela M. Barbara, Carol Weisman, Sarah Hudson Scholle, Joann Binko, Tracy Schneider, Karen Freund, Valerie Gwinner

Research output: Contribution to journalArticlepeer-review

32 Scopus citations

Abstract

Health issues unique to women and differences in healthcare experiences have recently gained attention as health plans and systems seek to extend and improve health promotion and disease prevention in the population. Successful efforts focused on enhancing quality of care will require information from the patient’s perspective on how to improve such services to best support women’s attempts to lead healthy and productive lives. The National Centers of Excellence in Women’s Health program (CoE), sponsored by the Office on Women’s Health within the Department of Health and Human Services, is based on an integrated model uniting research, training, healthcare, and community education and outreach. To examine women’s concept and definitions of healthcare quality, 18 focus groups comprising 137 women were conducted nationwide on experiences and attributes of healthcare that women value in primary care. Following the focus groups, a woman-focused healthcare satisfaction instrument was developed for the purpose of assessing and improving healthcare delivery. We describe the qualitative results of the focus group study.

Original languageEnglish (US)
Pages (from-to)637-647
Number of pages11
JournalJournal of Women’s Health and Gender-Based Medicine
Volume10
Issue number7
DOIs
StatePublished - Aug 2001

All Science Journal Classification (ASJC) codes

  • Medicine(all)

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