Abstract
This paper uses a socio-technical analysis framework to examine the potential impact of the 2016 Cybersecurity Law on e-government services in China. Based on prior survey results in the literature, the factors that affect user responses to e-government portals are identified. It then reviews the provisions of the Cybersecurity Law and identifies the factors that are likely to affect e-government operations. Open-ended interviews with cybersecurity and e-government experts are used to assess the possible impacts of the law.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 409-420 |
| Number of pages | 12 |
| Journal | Telecommunications Policy |
| Volume | 42 |
| Issue number | 5 |
| DOIs | |
| State | Published - Jun 2018 |
All Science Journal Classification (ASJC) codes
- Human Factors and Ergonomics
- Information Systems
- Electrical and Electronic Engineering
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Cite this
Zhang, H., Tang, Z., & Jayakar, K. (2018). A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services. Telecommunications Policy, 42(5), 409-420. https://doi.org/10.1016/j.telpol.2018.02.004