A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services

Huiping Zhang, Zhiwei Tang, Krishna Jayakar

Research output: Contribution to journalArticle

4 Scopus citations

Abstract

This paper uses a socio-technical analysis framework to examine the potential impact of the 2016 Cybersecurity Law on e-government services in China. Based on prior survey results in the literature, the factors that affect user responses to e-government portals are identified. It then reviews the provisions of the Cybersecurity Law and identifies the factors that are likely to affect e-government operations. Open-ended interviews with cybersecurity and e-government experts are used to assess the possible impacts of the law.

Original languageEnglish (US)
Pages (from-to)409-420
Number of pages12
JournalTelecommunications Policy
Volume42
Issue number5
DOIs
StatePublished - Jun 2018

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics
  • Information Systems
  • Electrical and Electronic Engineering

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