@inproceedings{4bb5c910707449829c99e947192b1b89,
title = "Actionability in a situational awareness world: Implications for social media processing system design",
abstract = "The field of crisis informatics now has a decade-long history of designing tools that leverage social media to support decision-makers situational awareness. Despite this history, there remains few examples of these tools adopted by practitioners. Recent fieldwork with public safety answering points and first responders has led to an awareness of the need for tools that gather actionable information, rather than situational awareness alone. This paper contributes to an ongoing discussion about these concepts by proposing a model that embeds the concept of actionable information into Endsley's model of situational awareness. We also extend the insights of this model to the design implications of future information processing systems.",
author = "Julien Coche and Aurelie Montarnal and Jess Kropczynski and Andrea Tapia and Frederick Benaben",
note = "Publisher Copyright: {\textcopyright} 2021 Information Systems for Crisis Response and Management, ISCRAM. All rights reserved.; 18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021 ; Conference date: 23-05-2021 Through 26-05-2021",
year = "2021",
language = "English (US)",
series = "Proceedings of the International ISCRAM Conference",
publisher = "Information Systems for Crisis Response and Management, ISCRAM",
pages = "994--1001",
editor = "Anouck Adrot and Rob Grace and Kathleen Moore and Zobel, {Christopher W.}",
booktitle = "ISCRAM 2021 - Proceedings",
}