Actionable Collaborative Common Operational Picture in Crisis Situation: A Comprehensive Architecture Powered with Social Media Data

Julien Coche, Aurélie Montarnal, Andrea Tapia, Frederick Benaben

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Previous works in social media processing during crisis management highlight a paradox: Citizens are extensively sharing data from the field of the crisis, while decision-makers are looking for information about the emerging risks they need to address. Several tools already exist to help taking advantage of this new important source of data. However, few made their way to decision-makers, mainly because they remain resource-consuming. That is why the question of a tool, able to process social media in near-real time, to deliver actionable information from the field is still pending. Based on a state of the art of the Natural Language Processing tools and systems dedicated to the use of social media data to improve the situational awareness of the decision-makers, this paper aims to describe a way to provide them with a first comprehensive system which asset is to completely address the challenge, from the collection of the data to their interpretation and understanding and finally offer situational models. In this sense, the paper focuses on the thorough detail of the business and consequent technical challenges that are raised, and a work in progress proposal to address them in a comprehensive manner.

Original languageEnglish (US)
Title of host publicationCollaborative Networks and Digital Transformation - 20th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2019, Proceedings
EditorsLuis M. Camarinha-Matos, Hamideh Afsarmanesh, Dario Antonelli
PublisherSpringer New York LLC
Pages151-162
Number of pages12
ISBN (Print)9783030284633
DOIs
StatePublished - Jan 1 2019
Event20th IFIP Working Conference on Virtual Enterprises, PRO-VE 2019 - Turin, Italy
Duration: Sep 23 2019Sep 25 2019

Publication series

NameIFIP Advances in Information and Communication Technology
Volume568
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Conference

Conference20th IFIP Working Conference on Virtual Enterprises, PRO-VE 2019
CountryItaly
CityTurin
Period9/23/199/25/19

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management

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  • Cite this

    Coche, J., Montarnal, A., Tapia, A., & Benaben, F. (2019). Actionable Collaborative Common Operational Picture in Crisis Situation: A Comprehensive Architecture Powered with Social Media Data. In L. M. Camarinha-Matos, H. Afsarmanesh, & D. Antonelli (Eds.), Collaborative Networks and Digital Transformation - 20th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2019, Proceedings (pp. 151-162). (IFIP Advances in Information and Communication Technology; Vol. 568). Springer New York LLC. https://doi.org/10.1007/978-3-030-28464-0_14