An affect-trust (A-T) model with regards to technological errors

Gayle Alicen Schwark, Stephen Rice

Research output: Contribution to journalConference article

1 Scopus citations

Abstract

Much research has differentiated between the effects of automation false alarms and misses on operator trust and subsequent behavior. Further research has demonstrated that trust is a multiple-process construct that mediates the relationship between automation errors and behavior. The purpose of the current study was to expand on this model by incorporating affect as a mediating variable between smoke detector errors and trust. This expanded model, which we refer to as the Affect-Trust model, is supported by two experiments. The experiments involved mediation analyses, which revealed that affect almost totally mediates the relationship between both types of smoke detector errors and trust.

Original languageEnglish (US)
Pages (from-to)1149-1153
Number of pages5
JournalProceedings of the Human Factors and Ergonomics Society
DOIs
StatePublished - Jan 1 2016
EventHuman Factors and Ergonomics Society 2016 International Annual Meeting, HFES 2016 - Washington, United States
Duration: Sep 19 2016Sep 23 2016

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

Fingerprint Dive into the research topics of 'An affect-trust (A-T) model with regards to technological errors'. Together they form a unique fingerprint.

  • Cite this