An examination of web disclosure and organizational transparency

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

Web disclosure is a significant technological innovation aimed at improving organizational transparency. Organizations that voluntarily disclose high quality financial and performance information on their public websites are viewed as being more open, trustworthy, and accountable by the general public. Despite the positive benefit of enhanced public trust, many organizations have not implemented the recommended web disclosure principles and best practices. Informed by the theoretical underpinnings of organizational ecology theory, this study develops a theoretical model in order to examine the problem of differential implementation of web disclosure in nonprofit settings. Empirical evidence reveals that the majority of nonprofit websites lack high quality financial and performance information which reflects an opaque digital informative strategy. Our results further suggest that organizational inertia - particularly resistance to change in organizational form - may play an important role in the decision to voluntarily adopt and implement innovative web disclosure practices. The findings have implications for research and information systems design.

Original languageEnglish (US)
Pages (from-to)2218-2224
Number of pages7
JournalComputers in Human Behavior
Volume29
Issue number6
DOIs
StatePublished - Jun 10 2013

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Disclosure
Transparency
Websites
Ecology
Information systems
Innovation
Systems analysis
Organizations
Inventions
Organizational Innovation
Practice Guidelines
Information Systems
Theoretical Models
World Wide Web
Research
Web Sites

All Science Journal Classification (ASJC) codes

  • Arts and Humanities (miscellaneous)
  • Human-Computer Interaction
  • Psychology(all)

Cite this

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An examination of web disclosure and organizational transparency. / Lee, Roderick L.; Joseph, Rhoda C.

In: Computers in Human Behavior, Vol. 29, No. 6, 10.06.2013, p. 2218-2224.

Research output: Contribution to journalArticle

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