Analysis of configuration decision space over time: The google inactive manager account case

Raquel O. Prates, Mary Beth Rosson, Clarisse S. De Souza

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Some configuration settings have immediate impact on system state; others have impact over time. In group systems, the timeline of impacts can be even more complex, because changes may impact not only the user who made them but also other users. When a system is designed, its designers plan what configuration settings to provide users with, as well as how these settings will affect the system and when. They must also help users anticipate how these settings impact the available interactive paths over time, so that users can make informed decisions about their settings. In this paper we show how two analytical tools - the Semiotic Inspection Method (SIM) and the Configurable Interaction Anticipation Challenges (CIAC) - can be combined to probe the complexity of decisions that users may take in during a configuration task. We take Google Inactive Account Manager as our case, since all the decisions involved relate to future effects.

Original languageEnglish (US)
Title of host publicationIHC 2016 - Extended Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems
Subtitle of host publicationCidades Inteligentes
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450352352
DOIs
StatePublished - Oct 4 2016
Event15th Brazilian Symposium on Human Factors in Computing Systems, IHC 2016 - Sao Paulo, Brazil
Duration: Oct 4 2016Oct 7 2016

Publication series

NameACM International Conference Proceeding Series
VolumePart F128046

Other

Other15th Brazilian Symposium on Human Factors in Computing Systems, IHC 2016
CountryBrazil
CitySao Paulo
Period10/4/1610/7/16

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All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

Cite this

Prates, R. O., Rosson, M. B., & De Souza, C. S. (2016). Analysis of configuration decision space over time: The google inactive manager account case. In IHC 2016 - Extended Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems: Cidades Inteligentes [a23] (ACM International Conference Proceeding Series; Vol. Part F128046). Association for Computing Machinery. https://doi.org/10.1145/3033701.3033724