TY - JOUR
T1 - Antecedent and consequences of job crafting
T2 - an organizational level approach
AU - Kim, Haemi
AU - Im, Jinyoung
AU - Qu, Hailin
AU - NamKoong, Julie
PY - 2018/1/1
Y1 - 2018/1/1
N2 - Purpose: This study aims to investigate the conditions required for encouraging employees to engage in job crafting and examine the consequences of job crafting behavior. Job crafting is employees’ proactive behaviors at work associated with modifying tasks, managing social relations and changing job cognition. Design/methodology/approach: A paper-and-pencil onsite survey was conducted by targeting frontline employees working in five-star hotels located in Seoul, South Korea. Descriptive statistics, confirmatory factor analysis and structural equation modeling were used. Findings: Perceived organizational support triggers employees’ job crafting. Task crafting leads to relational and cognitive crafting. Relational and cognitive crafting increases employees’ fit with the organization, whereas task crafting does not. Employees’ fit with the organization is positively associated with job satisfaction. Research limitations/implications: Employees’ job crafting has positive consequences for a company by enhancing employees’ fit with the organization, resulting in increased job satisfaction. Thus, organizations need to show how much the organization cares about employees’ values, so that employees can initiate job crafting by utilizing organizational support. However, generalizing the results should be done cautiously. Originality/value: This study focuses on the effect of an organizational-level predictor, whereas previous job crafting literature has focused mainly on an individual level or on task-related factors. It also empirically tests the causal relationships among the three facets of job crafting and provides their distinctive influences on person-organization fit that ultimately leads to job satisfaction.
AB - Purpose: This study aims to investigate the conditions required for encouraging employees to engage in job crafting and examine the consequences of job crafting behavior. Job crafting is employees’ proactive behaviors at work associated with modifying tasks, managing social relations and changing job cognition. Design/methodology/approach: A paper-and-pencil onsite survey was conducted by targeting frontline employees working in five-star hotels located in Seoul, South Korea. Descriptive statistics, confirmatory factor analysis and structural equation modeling were used. Findings: Perceived organizational support triggers employees’ job crafting. Task crafting leads to relational and cognitive crafting. Relational and cognitive crafting increases employees’ fit with the organization, whereas task crafting does not. Employees’ fit with the organization is positively associated with job satisfaction. Research limitations/implications: Employees’ job crafting has positive consequences for a company by enhancing employees’ fit with the organization, resulting in increased job satisfaction. Thus, organizations need to show how much the organization cares about employees’ values, so that employees can initiate job crafting by utilizing organizational support. However, generalizing the results should be done cautiously. Originality/value: This study focuses on the effect of an organizational-level predictor, whereas previous job crafting literature has focused mainly on an individual level or on task-related factors. It also empirically tests the causal relationships among the three facets of job crafting and provides their distinctive influences on person-organization fit that ultimately leads to job satisfaction.
UR - http://www.scopus.com/inward/record.url?scp=85046106595&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85046106595&partnerID=8YFLogxK
U2 - 10.1108/IJCHM-01-2017-0040
DO - 10.1108/IJCHM-01-2017-0040
M3 - Article
AN - SCOPUS:85046106595
VL - 30
SP - 1863
EP - 1881
JO - International Journal of Contemporary Hospitality Management
JF - International Journal of Contemporary Hospitality Management
SN - 0959-6119
IS - 3
ER -