Ask the instructors: Motivations and challenges of teaching massive open online courses

Saijing Zheng, Pamela Wisniewski, Mary Beth Rosson, John Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

16 Citations (Scopus)

Abstract

Massive Open Online Courses (MOOCs) have experienced rapid growth and attracted significant attention within academia. However, despite widespread acceptance of MOOCs as a unique opportunity to transform educational practices, many questions remain regarding their sustainability, given the high dropout rates and challenges related to collaborative learning support [12]. Recent research has attempted to address these concerns by analyzing students' MOOC experiences and how MOOCs may fall short in meeting students' learning needs [41]. However, very little research has approached the problem from an instructor perspective. We report an interview study of 14 MOOC instructors in which we used grounded theory to uncover the complex processes, motivations, and challenges associated with teaching a MOOC. A key finding is that we should provide support through the whole instruction process. By enhancing support for instructors and their MOOC collaborators, we may improve outcomes for all MOOC stakeholders, including students.

Original languageEnglish (US)
Title of host publicationProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
PublisherAssociation for Computing Machinery
Pages206-221
Number of pages16
ISBN (Electronic)9781450335928
DOIs
StatePublished - Feb 27 2016
Event19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: Feb 27 2016Mar 2 2016

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume27

Other

Other19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
CountryUnited States
CitySan Francisco
Period2/27/163/2/16

Fingerprint

Teaching
Students
Sustainable development

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

Cite this

Zheng, S., Wisniewski, P., Rosson, M. B., & Carroll, J. (2016). Ask the instructors: Motivations and challenges of teaching massive open online courses. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 (pp. 206-221). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW; Vol. 27). Association for Computing Machinery. https://doi.org/10.1145/2818048.2820082
Zheng, Saijing ; Wisniewski, Pamela ; Rosson, Mary Beth ; Carroll, John. / Ask the instructors : Motivations and challenges of teaching massive open online courses. Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. Association for Computing Machinery, 2016. pp. 206-221 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).
@inproceedings{6e3771fb17474f189a85121fb58b577a,
title = "Ask the instructors: Motivations and challenges of teaching massive open online courses",
abstract = "Massive Open Online Courses (MOOCs) have experienced rapid growth and attracted significant attention within academia. However, despite widespread acceptance of MOOCs as a unique opportunity to transform educational practices, many questions remain regarding their sustainability, given the high dropout rates and challenges related to collaborative learning support [12]. Recent research has attempted to address these concerns by analyzing students' MOOC experiences and how MOOCs may fall short in meeting students' learning needs [41]. However, very little research has approached the problem from an instructor perspective. We report an interview study of 14 MOOC instructors in which we used grounded theory to uncover the complex processes, motivations, and challenges associated with teaching a MOOC. A key finding is that we should provide support through the whole instruction process. By enhancing support for instructors and their MOOC collaborators, we may improve outcomes for all MOOC stakeholders, including students.",
author = "Saijing Zheng and Pamela Wisniewski and Rosson, {Mary Beth} and John Carroll",
year = "2016",
month = "2",
day = "27",
doi = "10.1145/2818048.2820082",
language = "English (US)",
series = "Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW",
publisher = "Association for Computing Machinery",
pages = "206--221",
booktitle = "Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016",

}

Zheng, S, Wisniewski, P, Rosson, MB & Carroll, J 2016, Ask the instructors: Motivations and challenges of teaching massive open online courses. in Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, vol. 27, Association for Computing Machinery, pp. 206-221, 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016, San Francisco, United States, 2/27/16. https://doi.org/10.1145/2818048.2820082

Ask the instructors : Motivations and challenges of teaching massive open online courses. / Zheng, Saijing; Wisniewski, Pamela; Rosson, Mary Beth; Carroll, John.

Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. Association for Computing Machinery, 2016. p. 206-221 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW; Vol. 27).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

TY - GEN

T1 - Ask the instructors

T2 - Motivations and challenges of teaching massive open online courses

AU - Zheng, Saijing

AU - Wisniewski, Pamela

AU - Rosson, Mary Beth

AU - Carroll, John

PY - 2016/2/27

Y1 - 2016/2/27

N2 - Massive Open Online Courses (MOOCs) have experienced rapid growth and attracted significant attention within academia. However, despite widespread acceptance of MOOCs as a unique opportunity to transform educational practices, many questions remain regarding their sustainability, given the high dropout rates and challenges related to collaborative learning support [12]. Recent research has attempted to address these concerns by analyzing students' MOOC experiences and how MOOCs may fall short in meeting students' learning needs [41]. However, very little research has approached the problem from an instructor perspective. We report an interview study of 14 MOOC instructors in which we used grounded theory to uncover the complex processes, motivations, and challenges associated with teaching a MOOC. A key finding is that we should provide support through the whole instruction process. By enhancing support for instructors and their MOOC collaborators, we may improve outcomes for all MOOC stakeholders, including students.

AB - Massive Open Online Courses (MOOCs) have experienced rapid growth and attracted significant attention within academia. However, despite widespread acceptance of MOOCs as a unique opportunity to transform educational practices, many questions remain regarding their sustainability, given the high dropout rates and challenges related to collaborative learning support [12]. Recent research has attempted to address these concerns by analyzing students' MOOC experiences and how MOOCs may fall short in meeting students' learning needs [41]. However, very little research has approached the problem from an instructor perspective. We report an interview study of 14 MOOC instructors in which we used grounded theory to uncover the complex processes, motivations, and challenges associated with teaching a MOOC. A key finding is that we should provide support through the whole instruction process. By enhancing support for instructors and their MOOC collaborators, we may improve outcomes for all MOOC stakeholders, including students.

UR - http://www.scopus.com/inward/record.url?scp=84963621616&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84963621616&partnerID=8YFLogxK

U2 - 10.1145/2818048.2820082

DO - 10.1145/2818048.2820082

M3 - Conference contribution

AN - SCOPUS:84963621616

T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

SP - 206

EP - 221

BT - Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016

PB - Association for Computing Machinery

ER -

Zheng S, Wisniewski P, Rosson MB, Carroll J. Ask the instructors: Motivations and challenges of teaching massive open online courses. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. Association for Computing Machinery. 2016. p. 206-221. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). https://doi.org/10.1145/2818048.2820082