TY - JOUR
T1 - Beyond face value evaluating research consultations from the student perspective
AU - Reiter, Lauren
AU - Cole, Carmen
N1 - Publisher Copyright:
© 2019 American Library Association.
PY - 2019
Y1 - 2019
N2 - In this study, the authors examined the value of research consultations, an important component of reference services. Previous research explored the sustainability and scalability of a large-scale research consultation project from the librarian perspective. Through survey responses from the perspectives of more than 1,500 students, the authors gathered evidence on the impact of research consultations on student confidence and their perceptions of the approachability and helpfulness of library personnel.
AB - In this study, the authors examined the value of research consultations, an important component of reference services. Previous research explored the sustainability and scalability of a large-scale research consultation project from the librarian perspective. Through survey responses from the perspectives of more than 1,500 students, the authors gathered evidence on the impact of research consultations on student confidence and their perceptions of the approachability and helpfulness of library personnel.
UR - http://www.scopus.com/inward/record.url?scp=85079426546&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85079426546&partnerID=8YFLogxK
U2 - 10.5860/rusq.59.1.7222
DO - 10.5860/rusq.59.1.7222
M3 - Review article
AN - SCOPUS:85079426546
SN - 1094-9054
VL - 59
SP - 23
EP - 30
JO - Reference and User Services Quarterly
JF - Reference and User Services Quarterly
IS - 1
ER -