Abstract
Bug fixing is an important collaborative practice of open source software development. Creative collaborative bug fixing-collectively generating new and useful solutions to improve software quality-is important especially when bugs are difficult to fix. We find bug fixing practices are unavoidably creative by studying Mozilla and Python. We characterize their bug fixing process as four common subprocesses, problem identification, preparation, solution generation, and solution evaluation. We discuss the key challenges of creative collaboration during each subprocess, and recommend design implications to enhance creative collaborative bug fixing processes, including support for establishment of common ground, externalization of social networks, awareness of resolving progress, and articulation of design rationale.
| Original language | English (US) |
|---|---|
| Title of host publication | C and C 2011 - Proceedings of the 8th ACM Conference on Creativity and Cognition |
| Publisher | Association for Computing Machinery, Inc |
| Pages | 397-398 |
| Number of pages | 2 |
| ISBN (Electronic) | 9781450308205 |
| DOIs | |
| State | Published - Nov 3 2011 |
| Event | 8th ACM Conference on Creativity and Cognition, C and C 2011 - Atlanta, United States Duration: Nov 3 2011 → Nov 6 2011 |
Other
| Other | 8th ACM Conference on Creativity and Cognition, C and C 2011 |
|---|---|
| Country | United States |
| City | Atlanta |
| Period | 11/3/11 → 11/6/11 |
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All Science Journal Classification (ASJC) codes
- Software
Cite this
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Beyond fixing bugs : Case studies of creative collaboration in open source software bug fixing processes. / Wang, Jing; Carroll, John.
C and C 2011 - Proceedings of the 8th ACM Conference on Creativity and Cognition. Association for Computing Machinery, Inc, 2011. p. 397-398.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Beyond fixing bugs
T2 - Case studies of creative collaboration in open source software bug fixing processes
AU - Wang, Jing
AU - Carroll, John
PY - 2011/11/3
Y1 - 2011/11/3
N2 - Bug fixing is an important collaborative practice of open source software development. Creative collaborative bug fixing-collectively generating new and useful solutions to improve software quality-is important especially when bugs are difficult to fix. We find bug fixing practices are unavoidably creative by studying Mozilla and Python. We characterize their bug fixing process as four common subprocesses, problem identification, preparation, solution generation, and solution evaluation. We discuss the key challenges of creative collaboration during each subprocess, and recommend design implications to enhance creative collaborative bug fixing processes, including support for establishment of common ground, externalization of social networks, awareness of resolving progress, and articulation of design rationale.
AB - Bug fixing is an important collaborative practice of open source software development. Creative collaborative bug fixing-collectively generating new and useful solutions to improve software quality-is important especially when bugs are difficult to fix. We find bug fixing practices are unavoidably creative by studying Mozilla and Python. We characterize their bug fixing process as four common subprocesses, problem identification, preparation, solution generation, and solution evaluation. We discuss the key challenges of creative collaboration during each subprocess, and recommend design implications to enhance creative collaborative bug fixing processes, including support for establishment of common ground, externalization of social networks, awareness of resolving progress, and articulation of design rationale.
UR - http://www.scopus.com/inward/record.url?scp=84886380809&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84886380809&partnerID=8YFLogxK
U2 - 10.1145/2069618.2069714
DO - 10.1145/2069618.2069714
M3 - Conference contribution
AN - SCOPUS:84886380809
SP - 397
EP - 398
BT - C and C 2011 - Proceedings of the 8th ACM Conference on Creativity and Cognition
PB - Association for Computing Machinery, Inc
ER -