Beyond righting the wrong: Supervisor-subordinate reconciliation after an injustice

Meena Andiappan, Linda K. Trevino

Research output: Contribution to journalArticle

23 Scopus citations

Abstract

We propose a future-oriented model that focuses on the reconciliation of the supervisor-subordinate relationship after a workplace injustice. First, we propose factors associated with the victim's sensemaking process that influence the need for relationship reconciliation efforts: the seriousness of the violation, blame attribution, and equity sensitivity. We address the moderating effects of relationship characteristics, such as the existing trust reservoir and level of interdependence. Next, we propose that relationship outcomes will be influenced by characteristics of the relationship repair effort. Lastly, we examine the outcomes of successful reconciliation: forgiveness and restored trust and the moderating effects of victim characteristics.

Original languageEnglish (US)
Pages (from-to)359-386
Number of pages28
JournalHuman Relations
Volume64
Issue number3
DOIs
StatePublished - Mar 1 2011

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All Science Journal Classification (ASJC) codes

  • Arts and Humanities (miscellaneous)
  • Social Sciences(all)
  • Strategy and Management
  • Management of Technology and Innovation

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