Brand Loyalty Is Influenced by the Activation of Political Orientations

Jennifer Hoewe, Peter K. Hatemi

Research output: Contribution to journalArticle

7 Scopus citations

Abstract

Using an experimental design that measures participants’ actual behavior, this study tests the inclusion of a perceived outgroup in an advertisement for a well-established brand to determine if political orientations interact with an advertisement’s content to predict consumption of that product. The results indicate that an advertisement’s activation of one’s political orientation can either change or reinforce brand loyalty. Specifically, more conservative individuals responded to the presence of Muslim and Arab individuals in a Coca-Cola advertisement by selecting Pepsi products despite their initial preference for Coca-Cola; whereas, more liberal individuals maintained their initial brand loyalty to Coca-Cola.

Original languageEnglish (US)
Pages (from-to)428-449
Number of pages22
JournalMedia Psychology
Volume20
Issue number3
DOIs
StatePublished - Jul 3 2017

All Science Journal Classification (ASJC) codes

  • Social Psychology
  • Communication
  • Applied Psychology

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