Bringing emotional labor into focus: A review and integration of three research lenses

Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp

Research output: Chapter in Book/Report/Conference proceedingChapter

64 Scopus citations
Original languageEnglish (US)
Title of host publicationEmotional Labor in the 21st Century
Subtitle of host publicationDiverse Perspectives on Emotion Regulation at Work
PublisherTaylor and Francis
Pages3-27
Number of pages25
ISBN (Electronic)9780203100851
DOIs
StatePublished - Jan 1 2013

All Science Journal Classification (ASJC) codes

  • Psychology(all)

Cite this

Grandey, A. A., Diefendorff, J. M., & Rupp, D. E. (2013). Bringing emotional labor into focus: A review and integration of three research lenses. In Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work (pp. 3-27). Taylor and Francis. https://doi.org/10.4324/9780203100851