Client-centered case management a survey of state programs

Walter Leutz, Mark Sciegaj, John Capitman

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

With funding from the Administration on Aging, the National Resource Center: Diversity and Long-Term Care surveyed state administrators of programs serving elders in 24 states in 1994. This survey sought to document what written guidelines and training case managers receive in promoting client autonomy in care planning. In discussions with respondents and review of written materials provided by the states, surveyors explored whether clients received written information about services, the structure for seeking client input into care planning, and the structure for soliciting client feedback once the care plan was in place. Of the states included in this survey, few have developed and implemented guidelines or provide case managers training to promote client autonomy in the care-planning process. After reviewing the survey findings, the authors make two policy recommendations for states to consider in this area.

Original languageEnglish (US)
Pages (from-to)18-24
Number of pages7
JournalJournal of Case Management
Volume6
Issue number1
StatePublished - Dec 1 1997

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Case Management
Guidelines
Information Services
Long-Term Care
Administrative Personnel
Surveys and Questionnaires
Case Managers

All Science Journal Classification (ASJC) codes

  • Leadership and Management

Cite this

Leutz, Walter ; Sciegaj, Mark ; Capitman, John. / Client-centered case management a survey of state programs. In: Journal of Case Management. 1997 ; Vol. 6, No. 1. pp. 18-24.
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Client-centered case management a survey of state programs. / Leutz, Walter; Sciegaj, Mark; Capitman, John.

In: Journal of Case Management, Vol. 6, No. 1, 01.12.1997, p. 18-24.

Research output: Contribution to journalArticle

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