Collaborative Critical Incident Development

Dennis C. Neale, Daniel R. Dunlap, Philip Isenhour, John Carroll

Research output: Contribution to conferencePaper

12 Citations (Scopus)

Abstract

We have been using critical incidents to research the design and evaluation of computer-mediated collaborative and communication technologies for use in K-12 education. A variety of methods have generated a number of critical incidents identified during classroom evaluations. To enhance our analysis and understanding of these incidents, we developed a Web-based forum called the collaborative critical incident tool (CCIT). Users (teachers) and researchers collaboratively post, rate incident criticality, and elaborate on critical incidents through sustained dialog, contributing to the understanding of underlying conditions, causes, and implications. In this paper we describe the tool and its impact on evaluation.

Original languageEnglish (US)
Pages598-601
Number of pages4
StatePublished - Dec 1 2000
EventProceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium' - San Diego, CA, United States
Duration: Jul 29 2000Aug 4 2000

Other

OtherProceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium'
CountryUnited States
CitySan Diego, CA
Period7/29/008/4/00

Fingerprint

incident
Education
Communication
evaluation
communication technology
dialogue
classroom
cause
teacher
education

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

Cite this

Neale, D. C., Dunlap, D. R., Isenhour, P., & Carroll, J. (2000). Collaborative Critical Incident Development. 598-601. Paper presented at Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium', San Diego, CA, United States.
Neale, Dennis C. ; Dunlap, Daniel R. ; Isenhour, Philip ; Carroll, John. / Collaborative Critical Incident Development. Paper presented at Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium', San Diego, CA, United States.4 p.
@conference{fff4b55504794db886bafd82ed32860b,
title = "Collaborative Critical Incident Development",
abstract = "We have been using critical incidents to research the design and evaluation of computer-mediated collaborative and communication technologies for use in K-12 education. A variety of methods have generated a number of critical incidents identified during classroom evaluations. To enhance our analysis and understanding of these incidents, we developed a Web-based forum called the collaborative critical incident tool (CCIT). Users (teachers) and researchers collaboratively post, rate incident criticality, and elaborate on critical incidents through sustained dialog, contributing to the understanding of underlying conditions, causes, and implications. In this paper we describe the tool and its impact on evaluation.",
author = "Neale, {Dennis C.} and Dunlap, {Daniel R.} and Philip Isenhour and John Carroll",
year = "2000",
month = "12",
day = "1",
language = "English (US)",
pages = "598--601",
note = "Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium' ; Conference date: 29-07-2000 Through 04-08-2000",

}

Neale, DC, Dunlap, DR, Isenhour, P & Carroll, J 2000, 'Collaborative Critical Incident Development' Paper presented at Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium', San Diego, CA, United States, 7/29/00 - 8/4/00, pp. 598-601.

Collaborative Critical Incident Development. / Neale, Dennis C.; Dunlap, Daniel R.; Isenhour, Philip; Carroll, John.

2000. 598-601 Paper presented at Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium', San Diego, CA, United States.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Collaborative Critical Incident Development

AU - Neale, Dennis C.

AU - Dunlap, Daniel R.

AU - Isenhour, Philip

AU - Carroll, John

PY - 2000/12/1

Y1 - 2000/12/1

N2 - We have been using critical incidents to research the design and evaluation of computer-mediated collaborative and communication technologies for use in K-12 education. A variety of methods have generated a number of critical incidents identified during classroom evaluations. To enhance our analysis and understanding of these incidents, we developed a Web-based forum called the collaborative critical incident tool (CCIT). Users (teachers) and researchers collaboratively post, rate incident criticality, and elaborate on critical incidents through sustained dialog, contributing to the understanding of underlying conditions, causes, and implications. In this paper we describe the tool and its impact on evaluation.

AB - We have been using critical incidents to research the design and evaluation of computer-mediated collaborative and communication technologies for use in K-12 education. A variety of methods have generated a number of critical incidents identified during classroom evaluations. To enhance our analysis and understanding of these incidents, we developed a Web-based forum called the collaborative critical incident tool (CCIT). Users (teachers) and researchers collaboratively post, rate incident criticality, and elaborate on critical incidents through sustained dialog, contributing to the understanding of underlying conditions, causes, and implications. In this paper we describe the tool and its impact on evaluation.

UR - http://www.scopus.com/inward/record.url?scp=1842684841&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=1842684841&partnerID=8YFLogxK

M3 - Paper

AN - SCOPUS:1842684841

SP - 598

EP - 601

ER -

Neale DC, Dunlap DR, Isenhour P, Carroll J. Collaborative Critical Incident Development. 2000. Paper presented at Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennnium', San Diego, CA, United States.