Communicating in a ubicomp world: Interaction rules for guiding design of mobile interfaces

S. Shyam Sundar, Xue Dou, Sangmee Lee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

As computing resources become accessible anytime anywhere, rules of interaction and engagement between humans are changing. For example, response-time expectations have dramatically decreased in recent years because of the assumption that recipients are constantly checking e-mail and text messages on their mobile devices. Likewise, expectations of context-awareness have become an important part of interactions. For example, the tag-line "Sent from my iPhone" is a means of conveying the context (mobile) of the message sender, which also serves to explain - or offer an excuse for - the brevity of the response. In this manner, there are several design strategies that are needed for managing expectations, as new rules of interaction emerge due to the ubiquity of our access to computing resources. This paper presents a list of 12 such interaction rules based on theory and research in interpersonal communication and psychology. These rules provide design ideas for mobile ubicomp interfaces.

Original languageEnglish (US)
Title of host publicationHuman-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings
Pages730-747
Number of pages18
EditionPART 2
DOIs
Publication statusPublished - Sep 5 2013
Event14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013 - Cape Town, South Africa
Duration: Sep 2 2013Sep 6 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume8118 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other14th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2013
CountrySouth Africa
CityCape Town
Period9/2/139/6/13

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All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Sundar, S. S., Dou, X., & Lee, S. (2013). Communicating in a ubicomp world: Interaction rules for guiding design of mobile interfaces. In Human-Computer Interaction, INTERACT 2013 - 14th IFIP TC 13 International Conference, Proceedings (PART 2 ed., pp. 730-747). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8118 LNCS, No. PART 2). https://doi.org/10.1007/978-3-642-40480-1_51