Conceptualization and measurement of the capability maturity model (CMM)

An examination of past practices and suggestions for future approaches

Matthew Swinarski, Eric Jackson, Rajiv Kishore

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

The Capability Maturity Model (CMM) has obtained world-wide status as a premier process improvement framework. This influence has not gone unnoticed by the academic community who has utilized the CMM as a key construct representing a firm's IT project management and development capabilities. However, an examination of the current state of research reveals no consensus on how to best operationalize CMM-based process capability; therefore, this study seeks to start a dialog in the academic community about how CMM-based process capability should be conceptualized and measured. While the results do suggest that CMM-based process capability is multidimensional, and that a process structure rather than a level structure may be the most appropriate; the main intent of this research is to call attention to the need for greater rigor in the measurement and conceptualization of CMM-based process capability in the academic literature. The hope is this research represents a first step in developing a fully refined and validated CMM-based process capability measure.

Original languageEnglish (US)
Title of host publication14th Americas Conference on Information Systems, AMCIS 2008
Pages635-643
Number of pages9
Volume1
StatePublished - 2008
Event14th Americas Conference on Information Systems, AMCIS 2008 - Toronto, ON, Canada
Duration: Aug 14 2008Aug 17 2008

Other

Other14th Americas Conference on Information Systems, AMCIS 2008
CountryCanada
CityToronto, ON
Period8/14/088/17/08

Fingerprint

maturity
examination
project management
Project management
community
dialogue
firm

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Computer Networks and Communications
  • Library and Information Sciences
  • Information Systems

Cite this

Swinarski, M., Jackson, E., & Kishore, R. (2008). Conceptualization and measurement of the capability maturity model (CMM): An examination of past practices and suggestions for future approaches. In 14th Americas Conference on Information Systems, AMCIS 2008 (Vol. 1, pp. 635-643)
Swinarski, Matthew ; Jackson, Eric ; Kishore, Rajiv. / Conceptualization and measurement of the capability maturity model (CMM) : An examination of past practices and suggestions for future approaches. 14th Americas Conference on Information Systems, AMCIS 2008. Vol. 1 2008. pp. 635-643
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Swinarski, M, Jackson, E & Kishore, R 2008, Conceptualization and measurement of the capability maturity model (CMM): An examination of past practices and suggestions for future approaches. in 14th Americas Conference on Information Systems, AMCIS 2008. vol. 1, pp. 635-643, 14th Americas Conference on Information Systems, AMCIS 2008, Toronto, ON, Canada, 8/14/08.

Conceptualization and measurement of the capability maturity model (CMM) : An examination of past practices and suggestions for future approaches. / Swinarski, Matthew; Jackson, Eric; Kishore, Rajiv.

14th Americas Conference on Information Systems, AMCIS 2008. Vol. 1 2008. p. 635-643.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Swinarski M, Jackson E, Kishore R. Conceptualization and measurement of the capability maturity model (CMM): An examination of past practices and suggestions for future approaches. In 14th Americas Conference on Information Systems, AMCIS 2008. Vol. 1. 2008. p. 635-643