Abstract
Information privacy is at the center of discussion and controversy among multiple stakeholders including business leaders, privacy activists, and government regulators. However, conceptualizations of information privacy have been somewhat patchy in current privacy literature. In this article, we review the conceptualizations of information privacy through three different lenses (information exchange, social contract and information control), and then try to build upon previous literature from multiple theoretical lenses to create a common understanding of the organization-consumer information interaction in the context of Business-to-Consumer electronic commerce (B2C e-commence). We argue that consumers' privacy beliefs are influenced by the situational and environmental cues that signal the level of privacy protections in a particular environment. The framework developed in this research should be of interest to academic researchers, e-commerce vendors, legislators, industry self-regulators, and designers of privacy enhancing technologies.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 21-47 |
| Number of pages | 27 |
| Journal | International Journal of e-Business Research |
| Volume | 5 |
| Issue number | 2 |
| DOIs | |
| State | Published - Apr 1 2009 |
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All Science Journal Classification (ASJC) codes
- Management Information Systems
- Computer Science Applications
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Consumer responses to the introduction of privacy protection measures : An exploratory research framework. / Xu, Heng.
In: International Journal of e-Business Research, Vol. 5, No. 2, 01.04.2009, p. 21-47.Research output: Contribution to journal › Article
TY - JOUR
T1 - Consumer responses to the introduction of privacy protection measures
T2 - An exploratory research framework
AU - Xu, Heng
PY - 2009/4/1
Y1 - 2009/4/1
N2 - Information privacy is at the center of discussion and controversy among multiple stakeholders including business leaders, privacy activists, and government regulators. However, conceptualizations of information privacy have been somewhat patchy in current privacy literature. In this article, we review the conceptualizations of information privacy through three different lenses (information exchange, social contract and information control), and then try to build upon previous literature from multiple theoretical lenses to create a common understanding of the organization-consumer information interaction in the context of Business-to-Consumer electronic commerce (B2C e-commence). We argue that consumers' privacy beliefs are influenced by the situational and environmental cues that signal the level of privacy protections in a particular environment. The framework developed in this research should be of interest to academic researchers, e-commerce vendors, legislators, industry self-regulators, and designers of privacy enhancing technologies.
AB - Information privacy is at the center of discussion and controversy among multiple stakeholders including business leaders, privacy activists, and government regulators. However, conceptualizations of information privacy have been somewhat patchy in current privacy literature. In this article, we review the conceptualizations of information privacy through three different lenses (information exchange, social contract and information control), and then try to build upon previous literature from multiple theoretical lenses to create a common understanding of the organization-consumer information interaction in the context of Business-to-Consumer electronic commerce (B2C e-commence). We argue that consumers' privacy beliefs are influenced by the situational and environmental cues that signal the level of privacy protections in a particular environment. The framework developed in this research should be of interest to academic researchers, e-commerce vendors, legislators, industry self-regulators, and designers of privacy enhancing technologies.
UR - http://www.scopus.com/inward/record.url?scp=73749086272&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=73749086272&partnerID=8YFLogxK
U2 - 10.4018/jebr.2009040102
DO - 10.4018/jebr.2009040102
M3 - Article
AN - SCOPUS:73749086272
VL - 5
SP - 21
EP - 47
JO - International Journal of e-Business Research
JF - International Journal of e-Business Research
SN - 1548-1131
IS - 2
ER -