Consumers' value judgments

Research output: Contribution to journalArticlepeer-review

54 Scopus citations


Business travelers want a hotel to give them the tools to get their work done efficiently - which includes having competent staff members on duty-more than they want personalized services and fancy surroundings.

Original languageEnglish (US)
Pages (from-to)40-46
Number of pages7
JournalCornell Hotel and Restaurant Administration Quarterly
Issue number1
StatePublished - 1999

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management

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