Contextual control modes during an airline rescheduling task

Karen Feigh, Amy Pritchett, Tina Denq, Julie Jacko

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Tasks in complex, dynamic environments typically require many activities including information seeking, communicating, coordinating, judging, decision making, and implementing decisions. This paper examines how humans organize their actions, viewed as a form of control, by analyzing the selection of contextual control modes during an airline schedule adherence task. The experiment varied time limits and introduced a sudden change in the task during the last run. After each run, participants recorded their solution, NASA TLX workload ratings, and self-assessment of contextual control mode. Participants reported operating in, and transitioning between, different contextual control modes in response to time limits. Contextual control modes did not correlate with performance or TLX ratings of demand and effort but did correlate with time limit, TLX-frustration and TLX-performance ratings. The results suggest that high performance may be achieved through different contextual control modes and imply that decision aids should support multiple modes.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006
Pages457-461
Number of pages5
StatePublished - Dec 1 2006
Event50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006 - San Francisco, CA, United States
Duration: Oct 16 2006Oct 20 2006

Other

Other50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006
CountryUnited States
CitySan Francisco, CA
Period10/16/0610/20/06

Fingerprint

rating
performance
decision aid
self-assessment
frustration
workload
NASA
Decision making
decision making
demand
experiment
time
Experiments

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics

Cite this

Feigh, K., Pritchett, A., Denq, T., & Jacko, J. (2006). Contextual control modes during an airline rescheduling task. In Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006 (pp. 457-461)
Feigh, Karen ; Pritchett, Amy ; Denq, Tina ; Jacko, Julie. / Contextual control modes during an airline rescheduling task. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006. 2006. pp. 457-461
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Feigh, K, Pritchett, A, Denq, T & Jacko, J 2006, Contextual control modes during an airline rescheduling task. in Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006. pp. 457-461, 50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006, San Francisco, CA, United States, 10/16/06.

Contextual control modes during an airline rescheduling task. / Feigh, Karen; Pritchett, Amy; Denq, Tina; Jacko, Julie.

Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006. 2006. p. 457-461.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Feigh K, Pritchett A, Denq T, Jacko J. Contextual control modes during an airline rescheduling task. In Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006. 2006. p. 457-461