Coordination at the interface: Understanding and improving cross-unit patient handoffs

Research output: Contribution to conferencePaperpeer-review

1 Scopus citations


This paper addresses the theoretical and practical “how” questions of: 1) how does cross-unit coordination occur; and 2) how can it be improved? I drew from multiple existing theories to develop a contextualized meso-theory of coordination, which was tested in a hospital using a sophisticated research design and rigorous analyses.

Original languageEnglish (US)
StatePublished - 2017
Event77th Annual Meeting of the Academy of Management, AOM 2017 - Atlanta, United States
Duration: Aug 4 2017Aug 8 2017


Other77th Annual Meeting of the Academy of Management, AOM 2017
Country/TerritoryUnited States

All Science Journal Classification (ASJC) codes

  • Management of Technology and Innovation
  • Industrial relations
  • Management Information Systems

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