Cultural diversity challenges: Issues for managing globally distributed knowledge workers in software development

Haiyan Huang, Eileen M. Trauth

Research output: Chapter in Book/Report/Conference proceedingChapter

17 Scopus citations

Abstract

This chapter discusses cultural diversity challenges in globally distributed software development and the implications for educating and managing the future global information technology workforce. It argues that the work practices of global software development are facing a variety of challenges associated with cultural diversity, which are manifested in and can be analyzed from three dimensions: the work environment of global software development, the globally distributed knowledge workers, and the global software development work. It further articulates how cultural diversity is manifested in these three dimensions. Furthermore, it highlights the importance of developing cultural awareness and cultural diversity understanding as important skills for the future information technology workforce.

Original languageEnglish (US)
Title of host publicationManaging IT Professionals in the Internet Age
PublisherIGI Global
Pages254-276
Number of pages23
ISBN (Print)9781591409175
DOIs
StatePublished - Dec 1 2006

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All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting(all)

Cite this

Huang, H., & Trauth, E. M. (2006). Cultural diversity challenges: Issues for managing globally distributed knowledge workers in software development. In Managing IT Professionals in the Internet Age (pp. 254-276). IGI Global. https://doi.org/10.4018/978-1-59140-917-5.ch011