Dear diary: Teens reflect on their weekly online risk experiences

Pamela Wisniewski, Heng Xu, Mary Beth Rosson, Daniel F. Perkins, John M. Carroll

Research output: Chapter in Book/Report/Conference proceedingConference contribution

25 Scopus citations

Abstract

In our study, 68 teens spend two months reflecting on their weekly online experiences and report 207 separate risk events involving information breaches, online harassment, sexual solicitations, and exposure to explicit content. We conduct a structured, qualitative analysis to characterize the salient dimensions of their risk experiences, such as severity, level of agency, coping strategies, and whether the teens felt like the situation had been resolved. Overall, we found that teens can potentially benefit from lower risk online situations, which allow them to develop crucial interpersonal skills, such as boundary setting, conflict resolution, and empathy. We can also use the dimensions of risk described in this paper to identify potentially harmful risk trajectories before they become high-risk situations. Our end goal is to find a way to empower and protect teens so that they can benefit from online engagement.

Original languageEnglish (US)
Title of host publicationCHI 2016 - Proceedings, 34th Annual CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
Pages3919-3930
Number of pages12
ISBN (Electronic)9781450333627
DOIs
StatePublished - May 7 2016
Event34th Annual Conference on Human Factors in Computing Systems, CHI 2016 - San Jose, United States
Duration: May 7 2016May 12 2016

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other34th Annual Conference on Human Factors in Computing Systems, CHI 2016
CountryUnited States
CitySan Jose
Period5/7/165/12/16

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All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Cite this

Wisniewski, P., Xu, H., Rosson, M. B., Perkins, D. F., & Carroll, J. M. (2016). Dear diary: Teens reflect on their weekly online risk experiences. In CHI 2016 - Proceedings, 34th Annual CHI Conference on Human Factors in Computing Systems (pp. 3919-3930). (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/2858036.2858317