Deciding To Stay: A Study in Hospitality Managerial Grit

Sean McGinley, Anna S. Mattila, Timothy T. Self

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

Contributing to a relatively new stream of literature connecting grit to organizational retention, this research note examined how internal employability perceptions interacted with a manager’s grittiness to predict professional mobility intentions (turnover and change career intentions). Retention is a salient concern within the U.S. hospitality industry given the high turnover rate and its subsequent impact on career trajectories of professionals. Based on an exploratory survey-based approach the results of this study suggests an association between grit and professional mobility, and that effect is moderated by the perceptions a hospitality manager holds regarding internal employability. Pointedly, when hospitality managers reported increasingly lower feelings of internal employability, grit played a significant role predicting professional mobility intentions; less gritty managers were more likely to intend to harbor turnover intentions and career change intentions, while their grittier counterparts were less likely to intend to leave.

Original languageEnglish (US)
Pages (from-to)858-869
Number of pages12
JournalJournal of Hospitality and Tourism Research
Volume44
Issue number5
DOIs
StatePublished - Jun 1 2020

All Science Journal Classification (ASJC) codes

  • Education
  • Tourism, Leisure and Hospitality Management

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