Deeper into the Wild: Technology Co-creation Across Corporate Boundaries

Tommaso Colombino, Jutta Willamowski, Antonietta Grasso, Benjamin V. Hanrahan

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter provides some reflection on a research project conducted over the course of three years that started with a series of ethnographic studies of outsourced customer contact centres (or call centres) operating on behalf of large telecommunications companies.

Original languageEnglish (US)
Title of host publicationStudies in Applied Philosophy, Epistemology and Rational Ethics
PublisherSpringer International Publishing
Pages55-71
Number of pages17
DOIs
StatePublished - 2020

Publication series

NameStudies in Applied Philosophy, Epistemology and Rational Ethics
Volume48
ISSN (Print)2192-6255
ISSN (Electronic)2192-6263

All Science Journal Classification (ASJC) codes

  • Philosophy

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