Design Guidelines for Mobile Information and Entertainment Services: Based on the Radio538 Ringtunes i-mode service case study

Elisabeth Van de Kar, Carleen F. Maitland, Uta Wehn De Montalvo, Harry Bouwman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

14 Citations (Scopus)

Abstract

The mobile telecommunications industry is undergoing rapid change, which is increasing the interdependency of firms in the sector. Mobile information and entertainment services will be delivered through inter-organizational networks of firms. This means the problems of service design must be resolved in the context of a complex value network. To shed light on these problems we present a case study of a ringtone service and from this develop guidelines for the design of similar services.

Original languageEnglish (US)
Title of host publicationProceedings of the ACM Conference on Electronic Commerce
EditorsN. Sadeh
Pages414-422
Number of pages9
Volume5
StatePublished - 2003
EventFifth International Conference on Electric Commerce, ICEC 2003 - Pittsburgh, PA, United States
Duration: Sep 30 2003Oct 3 2003

Other

OtherFifth International Conference on Electric Commerce, ICEC 2003
CountryUnited States
CityPittsburgh, PA
Period9/30/0310/3/03

Fingerprint

Telecommunication industry
Entertainment
Mobile telecommunications
Interorganizational networks
Interdependencies
Telecommunications industry
Value network
Service design

All Science Journal Classification (ASJC) codes

  • Computer Science (miscellaneous)
  • Business, Management and Accounting (miscellaneous)

Cite this

Van de Kar, E., Maitland, C. F., De Montalvo, U. W., & Bouwman, H. (2003). Design Guidelines for Mobile Information and Entertainment Services: Based on the Radio538 Ringtunes i-mode service case study. In N. Sadeh (Ed.), Proceedings of the ACM Conference on Electronic Commerce (Vol. 5, pp. 414-422)
Van de Kar, Elisabeth ; Maitland, Carleen F. ; De Montalvo, Uta Wehn ; Bouwman, Harry. / Design Guidelines for Mobile Information and Entertainment Services : Based on the Radio538 Ringtunes i-mode service case study. Proceedings of the ACM Conference on Electronic Commerce. editor / N. Sadeh. Vol. 5 2003. pp. 414-422
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Van de Kar, E, Maitland, CF, De Montalvo, UW & Bouwman, H 2003, Design Guidelines for Mobile Information and Entertainment Services: Based on the Radio538 Ringtunes i-mode service case study. in N Sadeh (ed.), Proceedings of the ACM Conference on Electronic Commerce. vol. 5, pp. 414-422, Fifth International Conference on Electric Commerce, ICEC 2003, Pittsburgh, PA, United States, 9/30/03.

Design Guidelines for Mobile Information and Entertainment Services : Based on the Radio538 Ringtunes i-mode service case study. / Van de Kar, Elisabeth; Maitland, Carleen F.; De Montalvo, Uta Wehn; Bouwman, Harry.

Proceedings of the ACM Conference on Electronic Commerce. ed. / N. Sadeh. Vol. 5 2003. p. 414-422.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Van de Kar E, Maitland CF, De Montalvo UW, Bouwman H. Design Guidelines for Mobile Information and Entertainment Services: Based on the Radio538 Ringtunes i-mode service case study. In Sadeh N, editor, Proceedings of the ACM Conference on Electronic Commerce. Vol. 5. 2003. p. 414-422