Developing a collaborative supply chain reference model for a regional manufacturing industry in China

Shui Hua Han, Chao Hsien Chu

Research output: Contribution to journalArticle

7 Scopus citations

Abstract

Under today's competitive environments and globalisation trend, supply chain management has emerged as one of the best practices for corporations to gain competitive advantages. The supply chain (SC) operations reference (SCOR) model, developed by the SC Council, provides a common framework and standard terminology for evaluating, positioning and implementing SC practice. However, the model does not get to the specifics of how to manage collaboration in SC and what makes it work. It also lacks the best practice example for specific industries. In this paper, we extend the SCOR model by integrating collaborative product commerce and project management to propose a comprehensive collaborative supply chain operations reference model (CSCOR). The CSCOR consists of four hierarchical levels: business, cooperative, process and operational models. We apply the CSCOR model to a regional electricity industry in China and assess its relative effectiveness.

Original languageEnglish (US)
Pages (from-to)52-70
Number of pages19
JournalInternational Journal of Electronic Customer Relationship Management
Volume3
Issue number1
DOIs
StatePublished - Apr 2009

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting(all)

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