Abstract
Producing useful and usable software often requires continuous and iterative evaluation. This paper introduces a novel usability evaluation method based on the Cognitive Dimensions of Notations framework. The target of our evaluation is Herbal a suite of tools designed to simplify agent development by providing a high-level language and maintenance-oriented development environment. The method introduced here uncovers dimensions of concern, which are used to measure the usability of Herbal and to identify areas for improvement in the design. In this article, we demonstrate how we used dimensions of concern to effectively evaluate and improve usability, and we discuss ways in which our method can be adapted, extended, and applied to improving the usability of other interactive systems.
| Original language | English (US) |
|---|---|
| Article number | 9 |
| Journal | ACM Transactions on Computer-Human Interaction |
| Volume | 19 |
| Issue number | 2 |
| DOIs | |
| State | Published - Jul 1 2012 |
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All Science Journal Classification (ASJC) codes
- Human-Computer Interaction
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Dimensions of concern : A method to use cognitive dimensions to evaluate interfaces. / Cohen, Mark A.; Ritter, Frank E.; Haynes, Steven R.
In: ACM Transactions on Computer-Human Interaction, Vol. 19, No. 2, 9, 01.07.2012.Research output: Contribution to journal › Article
TY - JOUR
T1 - Dimensions of concern
T2 - A method to use cognitive dimensions to evaluate interfaces
AU - Cohen, Mark A.
AU - Ritter, Frank E.
AU - Haynes, Steven R.
PY - 2012/7/1
Y1 - 2012/7/1
N2 - Producing useful and usable software often requires continuous and iterative evaluation. This paper introduces a novel usability evaluation method based on the Cognitive Dimensions of Notations framework. The target of our evaluation is Herbal a suite of tools designed to simplify agent development by providing a high-level language and maintenance-oriented development environment. The method introduced here uncovers dimensions of concern, which are used to measure the usability of Herbal and to identify areas for improvement in the design. In this article, we demonstrate how we used dimensions of concern to effectively evaluate and improve usability, and we discuss ways in which our method can be adapted, extended, and applied to improving the usability of other interactive systems.
AB - Producing useful and usable software often requires continuous and iterative evaluation. This paper introduces a novel usability evaluation method based on the Cognitive Dimensions of Notations framework. The target of our evaluation is Herbal a suite of tools designed to simplify agent development by providing a high-level language and maintenance-oriented development environment. The method introduced here uncovers dimensions of concern, which are used to measure the usability of Herbal and to identify areas for improvement in the design. In this article, we demonstrate how we used dimensions of concern to effectively evaluate and improve usability, and we discuss ways in which our method can be adapted, extended, and applied to improving the usability of other interactive systems.
UR - http://www.scopus.com/inward/record.url?scp=84866309671&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84866309671&partnerID=8YFLogxK
U2 - 10.1145/2240156.2240157
DO - 10.1145/2240156.2240157
M3 - Article
AN - SCOPUS:84866309671
VL - 19
JO - ACM Transactions on Computer-Human Interaction
JF - ACM Transactions on Computer-Human Interaction
SN - 1073-0516
IS - 2
M1 - 9
ER -