Effects of corporate social responsibility on employees in the casino industry

Hyewon Youn, Kiwon Lee, Seoki Lee

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

The current study examines CSR issues in the casino context from employees’ perspectives, especially due to the essential role of employees for business success in service industries. This study first investigates the main effect of employees’ perceived CSR on organizational commitment, mediated by job satisfaction. This study further explores this mediated relationship by incorporating employees’ perceptions of the casino industry as a moderator, based on social identity theory which appears particularly well-suited to support the proposed moderating effect in the casino context due to the industry's controversial nature. The results support the proposed hypotheses, making theoretical and managerial implications, especially with the finding of employees’ perceptions of the casino industry as a new and significant moderator. Such finding also makes a managerial contribution by suggesting the importance of creating and/or improving employees’ general perceptions about the casino industry which will eventually help to enhance the employees’ commitment to their organization.

Original languageEnglish (US)
Pages (from-to)328-335
Number of pages8
JournalTourism Management
Volume68
DOIs
StatePublished - Oct 1 2018

Fingerprint

social responsibility
employee
Personnel
industry
Industry
Moderators
moderator
commitment
business success
Job satisfaction
corporate social responsibility
effect
Employees
Casino
Corporate Social Responsibility
job satisfaction
organization
Employee perceptions
Moderator

All Science Journal Classification (ASJC) codes

  • Development
  • Transportation
  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

Cite this

@article{9ee5d89aef084406a50297a3bb0afa85,
title = "Effects of corporate social responsibility on employees in the casino industry",
abstract = "The current study examines CSR issues in the casino context from employees’ perspectives, especially due to the essential role of employees for business success in service industries. This study first investigates the main effect of employees’ perceived CSR on organizational commitment, mediated by job satisfaction. This study further explores this mediated relationship by incorporating employees’ perceptions of the casino industry as a moderator, based on social identity theory which appears particularly well-suited to support the proposed moderating effect in the casino context due to the industry's controversial nature. The results support the proposed hypotheses, making theoretical and managerial implications, especially with the finding of employees’ perceptions of the casino industry as a new and significant moderator. Such finding also makes a managerial contribution by suggesting the importance of creating and/or improving employees’ general perceptions about the casino industry which will eventually help to enhance the employees’ commitment to their organization.",
author = "Hyewon Youn and Kiwon Lee and Seoki Lee",
year = "2018",
month = "10",
day = "1",
doi = "10.1016/j.tourman.2018.03.018",
language = "English (US)",
volume = "68",
pages = "328--335",
journal = "Tourism Management",
issn = "0261-5177",
publisher = "Elsevier Limited",

}

Effects of corporate social responsibility on employees in the casino industry. / Youn, Hyewon; Lee, Kiwon; Lee, Seoki.

In: Tourism Management, Vol. 68, 01.10.2018, p. 328-335.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Effects of corporate social responsibility on employees in the casino industry

AU - Youn, Hyewon

AU - Lee, Kiwon

AU - Lee, Seoki

PY - 2018/10/1

Y1 - 2018/10/1

N2 - The current study examines CSR issues in the casino context from employees’ perspectives, especially due to the essential role of employees for business success in service industries. This study first investigates the main effect of employees’ perceived CSR on organizational commitment, mediated by job satisfaction. This study further explores this mediated relationship by incorporating employees’ perceptions of the casino industry as a moderator, based on social identity theory which appears particularly well-suited to support the proposed moderating effect in the casino context due to the industry's controversial nature. The results support the proposed hypotheses, making theoretical and managerial implications, especially with the finding of employees’ perceptions of the casino industry as a new and significant moderator. Such finding also makes a managerial contribution by suggesting the importance of creating and/or improving employees’ general perceptions about the casino industry which will eventually help to enhance the employees’ commitment to their organization.

AB - The current study examines CSR issues in the casino context from employees’ perspectives, especially due to the essential role of employees for business success in service industries. This study first investigates the main effect of employees’ perceived CSR on organizational commitment, mediated by job satisfaction. This study further explores this mediated relationship by incorporating employees’ perceptions of the casino industry as a moderator, based on social identity theory which appears particularly well-suited to support the proposed moderating effect in the casino context due to the industry's controversial nature. The results support the proposed hypotheses, making theoretical and managerial implications, especially with the finding of employees’ perceptions of the casino industry as a new and significant moderator. Such finding also makes a managerial contribution by suggesting the importance of creating and/or improving employees’ general perceptions about the casino industry which will eventually help to enhance the employees’ commitment to their organization.

UR - http://www.scopus.com/inward/record.url?scp=85045611736&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85045611736&partnerID=8YFLogxK

U2 - 10.1016/j.tourman.2018.03.018

DO - 10.1016/j.tourman.2018.03.018

M3 - Article

VL - 68

SP - 328

EP - 335

JO - Tourism Management

JF - Tourism Management

SN - 0261-5177

ER -