Effects of Internet latency on user perception of information content

Michael S. Borella, Andrew L. Sears, Julie A. Jacko

Research output: Contribution to conferencePaperpeer-review

12 Scopus citations

Abstract

With the growing popularity of the Internet and World-Wide Web, it is becoming increasingly important for designers of distributed multimedia to understand how to efficiently and effectively provide content and organization in their documents. Although studies of traditional hypermedia provide some general guidelines for designers, developing publicly-accessible multimedia on the Internet introduces several new challenges. In particular, the effect of Internet latencies on a user's perception of the information content, quality and organization of a site (on the World-Wide Web or some other distributed architecture), is unknown. We have performed a study in which users browsed several versions of a World-Wide Web site, each instrumented with different delay characteristics. Our findings indicate that the speed at which information is delivered to users has a statistically significant impact on the users' perception of the information.

Original languageEnglish (US)
Pages1932-1935
Number of pages4
StatePublished - Dec 1 1997
EventProceedings of the 1997 IEEE Global Telecommunications Conference. Part 2 (of 3) - Phoenix, AZ, USA
Duration: Nov 3 1997Nov 8 1997

Other

OtherProceedings of the 1997 IEEE Global Telecommunications Conference. Part 2 (of 3)
CityPhoenix, AZ, USA
Period11/3/9711/8/97

All Science Journal Classification (ASJC) codes

  • Electrical and Electronic Engineering
  • Global and Planetary Change

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