Empirical studies on software notices to inform policy makers and usability designers

Jens Grossklags, Nathan Good

Research output: Chapter in Book/Report/Conference proceedingConference contribution

20 Scopus citations

Abstract

We evaluate the usability of End User License Agreements (EULAs) of popular consumer programs. Results from an empirical evaluation of 50 popular programs show the lack of accessibility and readability of notices. Our data from a recent study with 64 users involved in installation tasks confirms the public perception that notice to and consent by the user is not achieved.

Original languageEnglish (US)
Title of host publicationFinancial Cryptography and Data Security - 11th International Conference, FC 2007, and 1st International Workshop on Usable Security, USEC 2007, Revised Selected Papers
PublisherSpringer Verlag
Pages341-355
Number of pages15
ISBN (Print)3540773657, 9783540773658
DOIs
StatePublished - 2007
Event11th International Confrence on Financial Cryptography and Data Security, FC 2007 and 1st International Workshop on Usable Security, USEC 2007 - Scarborough, Trinidad and Tobago
Duration: Feb 12 2007Feb 16 2007

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume4886 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other11th International Confrence on Financial Cryptography and Data Security, FC 2007 and 1st International Workshop on Usable Security, USEC 2007
CountryTrinidad and Tobago
CityScarborough
Period2/12/072/16/07

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

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