Enabling collaborative work across different communities of practice through boundary objects: Field studies in air traffic management

Steven J. Landry, Kerry Levin, Dennis Rowe, Monicarol Nickelson

Research output: Contribution to journalArticlepeer-review

9 Scopus citations

Abstract

A recently developed decision support tool provides a common information space to share information directly across numerous air traffic control facilities. This tool is unusual in that its displays can be used as boundary objects, which are entities in which decontextualized information is presented in the same form to all participants in the collaboration. Through an analysis of the results of 2 years of field tests, this article discusses the benefits of this arrangement, particularly in comparison to alternative concepts for collaborative work displays, and identifies key aspects for the design of boundary object displays.

Original languageEnglish (US)
Pages (from-to)75-93
Number of pages19
JournalInternational Journal of Human-Computer Interaction
Volume26
Issue number1
DOIs
StatePublished - Jan 2010

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics
  • Human-Computer Interaction
  • Computer Science Applications

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