EVALUATING QUALITY CIRCLE PROGRAMS.

Paula M. Kirby, Stephen J. Holoviak

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

The paper reports on a study to investigate the content and the extent of program evaluation for quality circle programs. A survey of 500 companies revealed: There was no obvious trend of methodology in measurement of the effects of quality circle programs in the workplace; A large percentage of companies collect no information on their quality circle programs; and A sizable number of respondents have no measures of productivity or job quality in place at all. (Edited author abstract. )

Original languageEnglish (US)
Title of host publicationAnnual Quality Congress Transactions
PublisherASQC
Pages312-317
Number of pages6
StatePublished - 1985

All Science Journal Classification (ASJC) codes

  • Industrial and Manufacturing Engineering

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