Evaluation models for service oriented process in spare parts management

Chen Yang Cheng, Vittaldas V. Prabhu

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

Maintenance, repair, operation (MRO) and spare parts supply is a critical issue for expensive repairable items such as cutting tool in the metal cutting industry. A new type of servicization model in the cutting tool supply chain reveals that most research has focused on local optimization of operational issues such as tool monitoring, spare parts management, logistics, and scheduling problems in isolation. The innovation in technologies, such as radio frequency identification and web services, for information sharing provides the ability to plan and schedule the tool requirement cross different layers in the MRO supply chain. However, their impact on the, technology complexity and performance is uncertain. In order to provide evaluation approach at the design phase, this paper analyzes the service oriented process from two dimensions that evaluate technology complexity, and system performance. Implementation of these evaluation models helps organizations analyze the business processes and further improve them through the analysis.

Original languageEnglish (US)
Pages (from-to)1403-1417
Number of pages15
JournalJournal of Intelligent Manufacturing
Volume23
Issue number4
DOIs
StatePublished - Aug 1 2012

Fingerprint

Cutting tools
Supply chains
Repair
Metal cutting
Radio frequency identification (RFID)
Web services
Logistics
Industry
Innovation
Scheduling
Monitoring

All Science Journal Classification (ASJC) codes

  • Software
  • Industrial and Manufacturing Engineering
  • Artificial Intelligence

Cite this

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Evaluation models for service oriented process in spare parts management. / Cheng, Chen Yang; Prabhu, Vittaldas V.

In: Journal of Intelligent Manufacturing, Vol. 23, No. 4, 01.08.2012, p. 1403-1417.

Research output: Contribution to journalArticle

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