EXPECTATIONS OF BEHAVIORALLY ANCHORED RATING SCALES

RICK JACOBS, DITSA KAFRY, SHELDON ZEDECK

Research output: Contribution to journalArticlepeer-review

81 Scopus citations

Abstract

Behaviorally anchored rating scales (BARS) are reviewed from two perspectives. First, the particular BARS methodology is assessed on the basis of its fulfilling three broad categories of “criteria for criteria:” (1) utilization criteria, (2) qualitative criteria, and (3) quantitative or psychometric criteria. These three broad categories are composed of 14 specific criteria by which performance evaluation methodologies can be assessed. The second perspective involves an evaluation of BARS in terms of psychometric criteria but with the literature broken down into studies concerned with (1) development of BARS, (2) utilization of BARS, (3) comparison of BARS to other methods, and (4) rater training in BARS use. Conclusions from these reviews indicate that BARS is no better or worse than other methods when assessed on a quantitative basis whereas it has greater potential when assessed on the utilization and qualitative criteria. Suggestions are offered for extending BARS research to process questions and to domains other than performance appraisal perse

Original languageEnglish (US)
Pages (from-to)595-640
Number of pages46
JournalPersonnel Psychology
Volume33
Issue number3
DOIs
StatePublished - Sep 1980

All Science Journal Classification (ASJC) codes

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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