Explaining social recommendations to casual users: Design principles and opportunities

Chun-Hua Tsai, Peter Brusilovsky

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

Recommender systems have become popular in recent years, and ordinary users are more likely to rely on such service when completing various daily tasks. The need to design and build explainable recommender interfaces is increasing rapidly. Most of the designs of such explanations are intended to reflect the underlying algorithms by which the recommendations are computed. These approaches have been shown to be useful for obtaining system transparency and trust. However, little is known about how to design explanation interfaces for causal (non-expert) users to achieve different explanatory goals. As a first step toward understanding the user interface design factors, we conducted an international (across 13 countries) online survey of 14 active users of a social recommender system. This study captures user feedback in the field and frames it in terms of design principles and opportunities.

Original languageEnglish (US)
Title of host publicationIUI 2018 - Companion of the 23rd International Conference on Intelligent User Interfaces
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450355711
DOIs
StatePublished - Mar 5 2018
Event23rd International Conference on Intelligent User Interfaces, IUI 2018 - Tokyo, Japan
Duration: Mar 7 2018Mar 11 2018

Publication series

NameInternational Conference on Intelligent User Interfaces, Proceedings IUI

Conference

Conference23rd International Conference on Intelligent User Interfaces, IUI 2018
CountryJapan
CityTokyo
Period3/7/183/11/18

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction

Fingerprint Dive into the research topics of 'Explaining social recommendations to casual users: Design principles and opportunities'. Together they form a unique fingerprint.

  • Cite this

    Tsai, C-H., & Brusilovsky, P. (2018). Explaining social recommendations to casual users: Design principles and opportunities. In IUI 2018 - Companion of the 23rd International Conference on Intelligent User Interfaces [a59] (International Conference on Intelligent User Interfaces, Proceedings IUI). Association for Computing Machinery. https://doi.org/10.1145/3180308.3180368