Exploring the knowledge creation practices of UX designers on stack exchange

Yubo Kou, Colin M. Gray

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

The contours of user experience (UX) design practice have been developed by a diverse array of practitioners and academics in an array of disciplinary traditions, leaving UX without a coherent and agreed upon body of disciplinary knowledge or a concrete path to become a professional. Consequently, UX designers rely upon online knowledge resources to develop and maintain their competence. In this work-in-progress, we conducted an exploratory investigation of question and answer (Q&A) communication within the UX Stack Exchange community, analyzing the topics that UX designers have raised in questions and answers. Our preliminary analysis contributes a typology of knowledge needs that were articulated by UX designers as a support for their practice. Drawing on prior work, we discuss three distinctive characteristics of UX knowledge desired by designers.

Original languageEnglish (US)
Title of host publicationDIS 2018 - Companion Publication of the 2018 Designing Interactive Systems Conference
PublisherAssociation for Computing Machinery, Inc
Pages69-74
Number of pages6
ISBN (Print)9781450356312
DOIs
StatePublished - May 30 2018
Event2018 Designing Interactive Systems Conference, DIS 2018 - Hong Kong, Hong Kong
Duration: Jun 9 2018Jun 13 2018

Publication series

NameDIS 2018 - Companion Publication of the 2018 Designing Interactive Systems Conference

Conference

Conference2018 Designing Interactive Systems Conference, DIS 2018
CountryHong Kong
CityHong Kong
Period6/9/186/13/18

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction
  • Computer Networks and Communications

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