Fake It to Make It? Emotional Labor Reduces the Racial Disparity in Service Performance Judgments

Alicia A. Grandey, Lawrence Houston, Derek R. Avery

Research output: Contribution to journalArticlepeer-review

27 Scopus citations

Fingerprint

Dive into the research topics of 'Fake It to Make It? Emotional Labor Reduces the Racial Disparity in Service Performance Judgments'. Together they form a unique fingerprint.

Business & Economics